Lead Knowledge Manager, GMA

UL Solutions Inc
  • Northbrook, IL
    10 days ago

    Job Description

    • UL Solutions is seeking a Senior Product Specialist, Data & Innovation with strong technical depth in

    global market access, product compliance, conformity assessment, and regulatory data.

    • The role provides the solution expertise behind UL Solutions' digital offerings, including AI-enabled services,

    Global Compliance Management (GCM), and builds partnerships with industry associations, standards

    bodies, and technical committees that influence how compliance requirements are defined and met.

    • The successful candidate can read a technical or regulatory requirement, explain what it means for a

    customer's product portfolio and target markets and translate it into a clear solution design.

    • The role works with engineering, regulatory, product, and data teams to scope digital solutions accurately, leads

    activation and adoption for priority customers, educates sellers and customers, and represents.

    • UL Solutions in association working groups, technical forums, and standards development activity.
    • The role helps make UL Solutions' digital offerings credible, usable, and adopted through solution

    definition, activation, adoption, and customer education, and it strengthens that credibility through

    association and standards partnerships. Final technical authority remains with the appropriate

    engineering and regulatory experts

    A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

    Required

    • Bachelor's degree in a technical field or an equivalent combination of education and relevant

    experience.

    • Strong technical expertise in a relevant field, such as EMC/wireless, connected products,

    conformity assessment, regulatory compliance, or market access.

    • Ability to communicate complex technical concepts clearly to both technical and non-technical

    audiences.

    • Strong customer-facing presence and the ability to uncover underlying needs and distinguish

    symptoms from the real problem.

    • Ability to influence across functions and organizational levels without relying on direct authority.
    • Strong written, presentation, facilitation, and interpersonal communication skills.
    • Experience participating in industry associations, standards committees, or technical working

    groups.

    Preferred

    • Experience with GCM, GMA research, digital certification, regulatory data, or compliance platforms.
    • Enterprise software, subscription, data, or advisory background; customer success, solutions

    consulting, or technical business development experience.

    • Experience delivering training, webinars, or workshops, and applying technical expertise across

    multiple industries.

    Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days), and sick time off (72 hours)

    Solution Definition and Technical Discovery

    • Lead technical discovery to define product scope, applicable standards, target markets, and

    regulatory requirements and identify where UL Solutions can create value.

    • Translate complex technical and regulatory requirements into solution designs, data requirements,

    and scoping documents that product, engineering, and sales teams can act on.

    • Work with engineering and regulatory experts to validate feasibility, data accuracy, and technical

    claims before they reach the customer.

    Activation, Adoption, and Education

    • Define activation and adoption plans for priority customers, covering data setup, integration points,

    user roles, milestones, and value reviews.

    • Educate sellers and customers through webinars, workshops, standards briefings, and associationhosted events that build understanding and demand.
    • Diagnose technical and data-related adoption barriers, resolve what falls within scope, and bring in

    the right expert for the rest.

    Commercialization and Market Development

    • Identify recurring customer problems that could become repeatable offerings, and help assess

    which are worth investment.

    • Develop technical solution narratives, use cases, reference workflows, and technical-commercial

    playbooks that scale beyond individual customer engagements.

    • Partner with the Business Development Specialist and Commercial Teams to qualify and advance

    high-potential opportunities.

    Industry Association and Standards Partnerships

    • Build and maintain working relationships with industry associations, standards development

    organizations, trade groups, and technical committees relevant to UL Solutions' digital and

    compliance offerings.

    UL Solutions · Data & Innovation · Page 4

    • Represent UL Solutions in technical committees and working groups, contribute to standards and

    guidance documents, and track changes that affect solution requirements.

    • Develop joint activity with associations, including technical webinars, member briefings, white

    papers, and conference sessions, that builds market understanding of digital compliance.

    • Capture technical and regulatory patterns from customer and association engagement and turn

    them into evidence-based recommendations for Product and leadership.

    Solution Definition and Technical Discovery

    • Lead technical discovery to define product scope, applicable standards, target markets, and

    regulatory requirements and identify where UL Solutions can create value.

    • Translate complex technical and regulatory requirements into solution designs, data requirements,

    and scoping documents that product, engineering, and sales teams can act on.

    • Work with engineering and regulatory experts to validate feasibility, data accuracy, and technical

    claims before they reach the customer.

    Activation, Adoption, and Education

    • Define activation and adoption plans for priority customers, covering data setup, integration points,

    user roles, milestones, and value reviews.

    • Educate sellers and customers through webinars, workshops, standards briefings, and associationhosted events that build understanding and demand.
    • Diagnose technical and data-related adoption barriers, resolve what falls within scope, and bring in

    the right expert for the rest.

    Commercialization and Market Development

    • Identify recurring customer problems that could become repeatable offerings, and help assess

    which are worth investment.

    • Develop technical solution narratives, use cases, reference workflows, and technical-commercial

    playbooks that scale beyond individual customer engagements.

    • Partner with the Business Development Specialist and Commercial Teams to qualify and advance

    high-potential opportunities.

    Industry Association and Standards Partnerships

    • Build and maintain working relationships with industry associations, standards development

    organizations, trade groups, and technical committees relevant to UL Solutions' digital and

    compliance offerings.

    UL Solutions · Data & Innovation · Page 4

    • Represent UL Solutions in technical committees and working groups, contribute to standards and

    guidance documents, and track changes that affect solution requirements.

    • Develop joint activity with associations, including technical webinars, member briefings, white

    papers, and conference sessions, that builds market understanding of digital compliance.

    • Capture technical and regulatory patterns from customer and association engagement and turn

    them into evidence-based recommendations for Product and leadership.

    Numbers & Facts

    LocationNorthbrook, IL

    Skills

    • Artificial Intelligence (AI)unmatched
    • Business Developmentunmatched
    • Business Growthunmatched
    • Communication Skillsunmatched
    • Customer Acquisitionunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Customer Trainingunmatched
    • Data Qualityunmatched
    • Digital Certificatesunmatched
    • Document Change Managementunmatched
    • Enterprise Applicationsunmatched
    • Health Planunmatched
    • Identify Issuesunmatched
    • Industry Standardsunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Market Developmentunmatched
    • Product/Service Launchunmatched
    • Regulationsunmatched
    • Regulatory Complianceunmatched
    • Regulatory Requirementsunmatched
    • Requirements Managementunmatched
    • Sales Trainingunmatched
    • Standards Developmentunmatched
    • Sustainabilityunmatched
    • Target Marketingunmatched
    • Technical Consultingunmatched
    • Technical Leadershipunmatched
    • Testingunmatched
    • Training/Teachingunmatched
    • Use Casesunmatched
    • Webinarunmatched
    • Wireless Productsunmatched
    • Writing Skillsunmatched

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