Lead Library Technology and Research Specialist

Posting Details

Posting Summary

Working Title Lead Library Technology and Research Specialist Role Title Library Specialist II Role Code 29052-FP FLSA Exempt Pay Band 04 Position Number 28000710 Agency Northern VA Community College Division NV280-Exec VP Academic & Student Svs Work Location Multiple Locations Hiring Range $60,000 - $70,000 Emergency/Essential Personnel No EEO Category 5-Paraprofessionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Monday - Friday days and evenings. Occasional Saturdays.

Sensitive Position No Job Description

General Description: The Library Technology and Reference Specialist has two primary functions:

Provide technology support to users, including coordinating with the IT department to update, troubleshoot, repair, and maintain the library's technology (computers, software, printers, scanners, assistive technology, etc.). Also, support and enhance user access to information by providing reference and instruction services as well as library outreach. Contributing to the NOVA Libraries social media; creating and updating research guides, manuals, and other instructional objects/tools.

Duties and Tasks:

• Provide technology support to users, including coordinating with the IT department to update, troubleshoot, repair, and maintain the library's IT-managed technology (computers, software, printers, scanners, assistive technology, etc.
• Independently maintain the library-owned technology (tablets, laptops, media equipment, etc.).
• Serve as a point of contact for technology support in library.
• In the absence of a faculty librarian, manages the library.
• Coordinate with IT Department and Instruction & Technology Librarian to keep library technology working, up-to-date, and user-centered.
• Assist the Instruction & Technology Librarian in the selection and implementation of new technology resources and services.
• Support and enhance user access to information by providing specialized reference and instruction services for Nursing & Allied Health students, including appropriate citation and academic integrity services.
• Provide in person and online reference services.
• Apply independent judgement and decision-making regarding library patrons and services
• Collection development, circulation desk services, serving on campus/college committees, managing and maintaining MEC history archives, and other tasks/projects as assigned.

Essential Functions: Contribute to the NOVA Libraries social media outreach as Medical Education Campus representative; Create and update research guides (LibGuides), manuals, and other digital and physical instructional objects/tools (videos, handouts); Provide instruction for students. Work at service desk; Manage and maintain the Medical Education Campus archives, serving as the primary contact for inquiries; Serve on campus/college committees, perform other tasks/projects at the discretion of the Instruction & Technology Librarian and Lead Medical Librarian.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

KSAs:

• Ability to process and learn specialized knowledge & skills: i.e., Nursing and Allied Health research; appropriate citation support.
• Ability to manage library in absence of a faculty Librarian.
• Ability work independently and manage special projects.
• Ability to independently create and maintain web pages using standard HTML editors.
• Ability to teach information literacy and research skills.
• Flexible self-starter and ability to work with a diverse clientele.
• Good knowledge of library resources, classification, and circulation services.
• Good knowledge of new and emerging technologies.
• Knowledge and understanding marketing and outreach methods.
• Knowledge of graphic design, video editing and web development software.
• Physical ability to reach shelves from 5' to 8' in height with a stool and to lift books and computer equipment up to 15 lbs.
• Skilled in MS Office.
• Strong communication and collaboration skills and the ability to assist people from diverse backgrounds and varying education levels.

Minimum Work Experience:

• Experience providing reference and instruction services.
• Experience with troubleshooting, repairing, and/or maintaining library's computers, software, printers, and/or scanners.
• Experience in a reference role or demonstrated level of responsibility comparable to a reference specialist.
• Experience in customer service.

Additional Considerations

Additional Considerations:

• Experience in academic library.
• Teaching experience.
• Public services experience providing reference and circulation services.
• Experience with web publishing, learning management systems, and current and emerging web technologies.
• Experience in training students and/or staff in technology use. Experience with Integrated Library Systems, Springshare products, CONTENTdm, social media platforms, and library databases.

Operation of a State Vehicle No Supervises Employees No Required Travel

n/a

Posting Detail Information

Posting Number CLS_4579P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 07/13/2026 Job Close Date 08/13/2026 Open Until Filled Agency Website www.nvcc.edu Contact Name Email Phone Number Special Instructions to Applicants

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/98253

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have Experience providing reference and instruction services?

• Yes

• No

• • Do you have experience with troubleshooting, repairing, and/or maintaining library's computers, software, printers, and/or scanners?

• Yes

• No

• • Do you have experience in a reference role or demonstrated level of responsibility comparable to a reference specialist?

• Yes

• No

• • Do you have customer service experience?

• Yes

• No

• • I understand this position will not be eligible for telework during the probationary period of employment, but may be eligible thereafter, based on state mandates and college business needs.

• Yes

• No

• • I understand this position is located in Virginia and I will be required to reside in Washington DC, Maryland, or Virginia. (DMV) area.

• Yes

• No

• • Do you now or will you in the future require sponsorship to work in the United States?

• Yes

• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application
• Other Document
• Alternative Hiring Process Letter
• SF-50 (Documentation of involuntary separation from Federal Agency)