Lead Maintenance Technician

• Maintain proper inventory levels of maintenance supplies and tools; ensure tools are in excellent working condition.
• Monitor and correct hazardous conditions throughout the property, including gates, lighting, stairs, and more.
• Identify and label all utility cut-offs and sewer cleanouts; maintain corresponding property maps.
• Keep storage areas locked and clean; perform daily cleanup of work areas and maintain cleanliness across the grounds.

• Train and mentor maintenance assistants and team members, promoting a “safety-first” culture across the property.
• Conduct regular safety meetings and ensure team-wide compliance with HAZCOM standards and regulations.
• Approve and delegate service requests, overseeing completion and providing hands-on support when needed.
• Maintain knowledge of the property maintenance budget and obtain management approval for major expenses.

• Establish and manage systems for prompt resident service, ensuring work orders are completed within 24 hours when possible.
• Schedule on-call and emergency maintenance rotations to ensure 24/7 availability in coordination with the property manager.
• Perform and schedule preventative maintenance for all equipment and common areas.
• Coordinate with external vendors when needed and ensure all maintenance work is done to company standards.

• Promote exceptional customer service and ensure timely response to resident concerns and service requests.
• Conduct move-in/move-out inspections and review notices to vacate to improve retention efforts.
• Maintain high resident satisfaction and implement initiatives to foster a sense of community.

• Maintain complete and accurate records for leases, inspections, renewals, and permits.
• Submit weekly and monthly reports to corporate office and participate in corporate management meetings.
• Ensure property remains in compliance with licensing and safety regulations.

• Minimum 3 years of experience in multifamily property maintenance or a related field required.
• Proven leadership and organizational skills, with the ability to manage staff and daily operations effectively.
• Strong understanding of your state’s lease forms, Fair Housing laws, and the Property Code.
• Excellent interpersonal, communication, and customer service skills to interact professionally with residents, vendors, and staff.
• Ability to multitask and adapt in a fast-paced, deadline-driven environment.
• Required CPO & HVAC certifications.
• Must be available to work 40 hours per week, including weekends as needed, and participate in a rotating on-call schedule for emergencies.

• Constant need to read manuals, caution labels, and complete written documentation accurately.
• Must be able to see small details and clearly observe surroundings both up close and at a distance.
• Requires frequent listening skills to diagnose repairs and respond to staff, vendors, and residents.
• Must be able to verbally communicate clearly and consistently with team members and residents.

• Frequent use of personal transportation to pick up supplies or respond to service calls.
• Must be available for after-hours “on-call” rotations and occasional emergency travel to property sites.
• Requires valid driver’s license and current auto insurance coverage.
• Occasional pickups or deliveries to and from the corporate office as needed.

• Work is primarily indoors but includes frequent outdoor tasks in all weather conditions.
• Occasional exposure to fumes, solvents, adhesives, and confined workspaces during maintenance and repairs.
• Requires working in awkward positions or tight spaces during equipment servicing.
• Must be adaptable to varying physical and environmental conditions throughout the workday.

• Enjoy opportunities for professional growth and development within a supportive culture.
• Access to benefits including low-cost health, dental, and vision insurance, life and disability coverage.
• Voluntary wellness plans (critical illness, accident, hospital indemnity)
• Employee Assistance Program
• Access to Financial Planning Resources and Employer-Matched 401(k) Plan
• PTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary Leave

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