Lead Man

Education, Skills and Experience
❖ High School education preferred
❖ Minimum one year experience managing the maintenance of a building with 200 units or more
❖ Minimum one year experience in a specialized construction trade
❖ Proficiency in MS Office
❖ Ability to multi-task and be detail oriented
❖ Experience in customer service environment a plus
❖ Exhibits strong math skills
❖ Excellent communication and follow through ability 
❖ Ability to successfully assign and execute orders 
❖ Spanish speaking a plus Physical Requirements and Working Conditions
❖ Ability to exert maximum muscle force to lift, push , pull, or carry objects of at least 100lbs or heavier
❖ Ability to bend, stretch, twist, or reach with your body, arms, and/or legs at least 75% of the time
❖ Ability to walk or stand for 95% of the time
❖ Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects
❖ Moderate noise level

Note: The physical requirements and working conditions described above are representative of those an 
employee encounters while performing the essential functions of this job. Reasonable accommodations 

❖ Supervise and inspect maintenance personnel on a daily basis to promote high-quality work
❖ Maintain a personal work load that consists of both occupied and vacant work orders, exterior 
work orders, and all instructions given by the Maintenance Supervisor or Resident Manager
❖ Assign work orders and maintenance projects to appropriate maintenance personnel
❖ Conduct daily inspections on the property for maintenance concerns, outstanding repairs and any other issues
❖ Communicate with Resident Managers and Maintenance Supervisor daily, with regards to work orders and progress
❖ Manage, prepare and submit the Preventative Maintenance Schedule to Maintenance 
Supervisor daily
❖ Regularly report maintenance issues to the Maintenance Supervisor and follow up with Resident Managers with regards to maintenance reports and inspections
❖ Supervise, inspect and communicate with vendors as necessary
❖ Gather and organize documentation related to building inspection and repair, then generate the appropriate work orders and reports to submit to Maintenance Supervisor
❖ Communicate with residents regarding maintenance in progress, future maintenance and any requests or concerns they might have

Accountabilities
❖ Successfully manage maintenance personnel to develop employee performance, ensure best practices are used and maintain positive relationships
❖ Maintain a hands-on approach to supervision methods to role model proper guidelines, while consistently coaching counseling and motivating all maintenance staff
❖ Regularly inspect maintenance personnel to ensure safety guidelines are met and quality of work is maintained
❖ Maintain a time-oriented approach with all work orders in an effort to meet deadlines and avoid future repair issues
❖ Maintain positive interaction with residents and follow through with repairs to help encourage long term tenancy
❖ Accurately gage repairs so as to assign work to appropriate personnel, ensuring a timely 
completion of the project
❖ Continuously follow and role model safety guidelines at all times, to maximize safety in the workplace
❖ Consistently report all building and system repairs to Maintenance Supervisor and/or Resident Manager in a timely and accurate manner
❖ Accurately fill out and submit work orders to ensure all issues are given immediate attention 
❖ Maintain constant organization of work orders, scheduling and project