Lead, Medical Assistant (3169)

US Heart and Vascular is in need of a full time Lead Medical Assistant to join our team at Willowbrook Cardiovascular Associates in Houston, TX

Responsibilities:

• Coordinating and supervising activities of medical assistant staff
• Providing direct patient care, including taking vital signs
• Scheduling and coordinating patient appointments
• Maintaining patient records and ensuring compliance with HIPAA regulations
• Training and mentoring new medical assistants
• Assisting physicians and nurses during examinations and procedures
• Ordering medical supplies and equipment
• Conducting performance evaluations and managing staff schedules
• Handling patient inquiries and complaints
• Ensuring adherence to safety and cleanliness standards in the facility
• Performing administrative tasks, such as billing and coding for patient insurance
• Preps patient charts for next day clinic
• Reviews testing appointments to confirm there are orders for imaging; if order is missing, submit order with billable diagnosis codes utilizing ICD master list.
• Verifies and inputs patient medications into EMR. Making changes and additions as needed to the medication list.
• Access hospital EMRs as needed.
• Provides H&P and labs to ASC team at least 2 days in advance of case
• Fill out surgery patient sheet to flag cases for ASC.
• Call no show patients to reschedule them.
• Runs "missed appointment" query to identify patients that need to be rescheduled on a weekly basis.
• Responsible for EKG. Entering orders with correct physician and diagnosis. Accurate lead placement. (Proficiency Required). Charging equipment after each clinic. Notify the clinical manager if equipment is malfunctioning.
• Assists physicians with patient exams as needed.
• Operates electrocardiograph (EKG), treadmill, and other equipment to administer routine diagnostic test
• Maintains cleanliness and supplies in patient exam rooms.
• Takes pharmacy phone calls, reviews charts, and calls in prescription refills.
• Inventories medical supplies and materials
• Receives and returns portal messages in the EMR.
• Return patient calls/tasks, even if only to acknowledge receipt of the voicemail, and that an answer is being sought. Return calls within 24 hours.
• Add follow up documentation in clinical notes when task is completed (ie. Called patient to deliver results, scheduled follow up, etc).
• Schedules patients follow up visits during clinic appt.
• Thoroughly reviews testing instructions with patients at check out.
• Maintains current CPR and Medical Assistant certification. Responds to emergencies in the waiting, clinic or testing areas.
• May also be responsible for insurance precertification, prior authorization (until fully transition to the billing team).
• May be required to move between locations as needed.
• Performs other duties as required.

Requirements:

• Proven work experience as a Medical Assistant
• Experience in managing and/or leading a team
• Knowledge of medical regulations and medical office procedures
• Familiarity with healthcare systems, databases, and applications
• Excellent communication and leadership skills
• Ability to work under pressure and multi-task
• High school diploma or Texas accredited GED with 1 year of Medical Assistant experience, or recent graduation from an accredited Medical Assistant training program with completion of program externship.
• Must have experience in administration of EKG's.
• Cardiology practice experience preferred.

About The Houston Area, TX:

Houston is a diverse city with a booming job market in energy, healthcare, and tech. It has no state income tax, an affordable cost of living, and world-class dining and entertainment. Green spaces, museums, and pro sports teams add to its appeal. Whether for career growth or culture, Houston has it all.