Lead Medical Assistant / Clinical Office Coordinator EPA

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Lead Medical Assistant / Clinical Office Coordinator EPA

Medical Assistant Job ID: 34604

Schedule:

Per Diem

Pay Range:

$23.00 - $27.00 / Hourly

Shift:

Day/Eve shift

Hours:

8:00-8:00, 9:00-5:00

Urgent Care Hudson

38 Highland Common East

Hudson, MA 01503

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About this role

Take the Next Step in Your Medical Assistant Career!

Are you an experienced Medical Assistant ready to grow into a leadership role? Join our team as a Lead Medical Assistant / Clinical Office Coordinator, where you'll play a key role in both patient care and daily clinic operations.

In this position, you'll support physicians while also guiding and coordinating Medical Assistant activities to ensure a smooth, efficient, and patient-centered experience. This is a great opportunity for someone who enjoys balancing hands-on clinical work with leadership responsibilities.

Reporting to the Senior Practice Manager, you will work closely with physicians and staff to maintain high standards of care, patient flow, and operational excellence.

What You'll Do

• Lead and support Medical Assistant staff in daily clinical operations
• Prepare patients for exams, including vitals, documentation, and intake
• Assist physicians with clinical procedures and patient care
• Coordinate workflows to ensure efficient patient flow and scheduling
• Maintain accurate documentation in the electronic medical record (EMR)
• Serve as a resource for staff and help troubleshoot day-to-day issues
• Deliver excellent customer service to patients in person and over the phone
• Ensure compliance with clinical, safety, and confidentiality standards

What You Bring

Required Education

• High school diploma or equivalent preferred
• Completion of an accredited Medical Assistant training program preferred

Required Experience

• 5 years of experience as a Medical Assistant in a medical or physician's office preferred

Licensure & Certification

• Current BLS certification required within 4 months of hire

Key Skills & Strengths

• Strong leadership and team coordination abilities
• Excellent patient care and customer service skills
• Effective communication skills (in person and by phone)
• Experience with electronic medical records (EMR); GE Centricity and/or Meditech preferred
• Strong organizational skills and attention to detail
• Ability to maintain confidentiality and handle sensitive information
• Comfortable multitasking in a fast-paced clinical environment

Why Join Us?

• Opportunity to grow into a leadership role within a clinical setting
• Work closely with physicians and a collaborative care team
• Make a direct impact on patient experience and clinic efficiency
• Supportive environment with opportunities for professional development

Why Emerson

Emerson Health delivers world-class care to more than 300,000 patients throughout Concord and the surrounding region, and we bring that same commitment to our employees. Our teams work in a supportive, community-focused environment, backed by strong clinical partnerships and continued investment in innovation.

We offer competitive compensation and a comprehensive benefits package designed to support your health, your family, and your future, including:

• Medical and dental coverage
• Paid time off
• Retirement savings
• Tuition assistance
• Work-life resources
• Free parking on the hospital campus

Benefits are available to both full-time and eligible part-time employees.

Join a team that values compassion, collaboration, and caring for one another every day.

Apply Now

Benefits designed around you

We are a community hospital that values people's well-being. Our supportive environment, combined with a generous compensation and benefits package, allows you to balance your work and personal life, take care of your family and plan for your future.

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