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Lead Monitoring and Observability Engineer

CoreTechs
  • Evansville, IN
  • Remote
  • $1–$86 Per Hour
  • Instant Apply
4 days ago

Job Description

Lead Monitoring and Observability Engineer
Remote, USA

Note: MUST be legally authorized to work in the United States. 

SUMMARY
  • The Company is the country's largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable, and transparent installment loans. Our customers turn to us every day - online and at over 1,400 branches in 44 states - to help them take control and improve their financial lives. It's all about doing the right thing - a mission that hasn't changed for more than 100 years.
  • We are seeking a Lead Platform Engineer to; Able to collaboratively establish availability and performance objectives, measure progress towards those objectives, and implement necessary changes. Able to interpret changing technical & process needs of product teams and adjust platform and tooling meets those needs.
  • The Lead Monitoring and Observability Engineer serve as a senior technical contributor responsible for ensuring monitoring reliability, telemetry quality, automation maturity, and operability across OMF’s infrastructure and application ecosystem. This role acts as a technical mentor, monitoring and networking SME, and hands-on engineer who guides monitoring-platform evolution, improves service quality, and collaborates with product and engineering teams to deliver scalable, stable, and observable systems.

KEY RESPONSIBILITIES
Monitoring Reliability & Performance
  • Establish platform SLOs, availability goals, latency/error budgets, reliability metrics, and monitoring coverage expectations in partnership with teams.
  • Continuously measure service and platform health and implement changes to improve reliability, performance, alert quality, and operational stability.
  • Define and maintain standards for actionable alerting, dashboards, logs, metrics, traces, and service-health reporting.
Architecture & Technical Leadership
  • Lead observability design efforts for Elastic/ELK, telemetry pipelines, monitoring platforms, dashboards, alerting, distributed tracing, synthetic monitoring, microservices platforms, cloud infrastructure, or network monitoring, depending on assignment.
  • Provide “out-of-the-box” technical solutions that balance velocity, reliability, operational visibility, and cost.
  • Evaluate monitoring and observability tools, patterns, integrations, and emerging requirements.
  • Define reusable observability patterns, reference architectures, onboarding guidance, and validation practices for product and platform teams.
Hands-On Engineering & Automation
  • Perform advanced configuration, IaC development (Terraform/Ansible), monitoring-as-code development, CI/CD pipeline engineering, and cloud platform automation.
  • Build and maintain scalable, resilient monitoring and observability components that support product teams.
  • Implement and maintain monitoring, alerting, data visualization, logging, metrics, tracing, and telemetry collection capabilities as noted in the IC3 role reference.
  • Improve automation for monitoring onboarding, dashboard creation, alert configuration, telemetry collection, and operational workflows.
Operational Excellence
  • Reduce manual operations through automation and self-service observability tooling.
  • Review, optimize, and maintain observability capabilities including logs, metrics, traces, dashboards, alerting, and service-health reporting.
  • Improve alert signal quality, reduce alert noise, and ensure alerts have clear ownership, escalation paths, and actionable runbook guidance.
  • Participate in and lead high-severity incident response for monitoring and observability-owned domains.
  • Support root-cause analysis by correlating telemetry, infrastructure conditions, application behavior, and operational events.
Network Monitoring
  • Define and maintain network-monitoring standards for network availability, reachability, latency, packet loss, interface health, capacity, device health, routing, and dependency-related service impact.
  • Partner with Networking, Cloud, AppDev, Security, and SRE teams to establish monitoring coverage for critical network devices, services, and customer journeys.
  • Build and maintain network-monitoring dashboards, alerting patterns, service-health views, and operational workflows.
  • Establish validation practices for network-device onboarding, telemetry collection, alert quality, dashboard completeness, and operational readiness.
  • Support the migration of network monitoring from OpsRamp to the selected network-monitoring tool, including requirements definition, technical design, migration planning, testing, validation, and operational handoff.
  • Evaluate network-monitoring tools, integrations, automation opportunities, and emerging network observability requirements.
  • Connect network telemetry and alerts to application, infrastructure, and customer-impact signals to improve triage and incident response.
Cross-Team Collaboration
  • Partner with AppDev, Security, Observability, Networking, Cloud, and SRE teams to deliver cohesive monitoring services and shared solutions.
  • Adjust monitoring-platform design, observability standards, and processes based on evolving product team needs.
  • Collaborate with service owners to prioritize observability improvements for critical services.
Mentorship & Influence
  • Mentor IC1–IC2 engineers in engineering best practices, TDD, agile ceremonies, monitoring and observability fundamentals, and operational workflows.
  • Provide code reviews, design feedback, and internal technical enablement.
  • Guide partner teams in adopting agreed observability standards and reusable implementation patterns.
  • Provide technical leadership on monitoring architecture, telemetry quality, alerting practices, and operational readiness.

QUALIFICATIONS
Required
  • Demonstrated expertise in monitoring and observability engineering, including Elastic/ELK, dashboards, alerting, logging, metrics, tracing, telemetry pipelines, cloud infrastructure, networking, or equivalent.
  • Proven ability to define availability and performance objectives and implement monitoring-driven improvements.
  • Hands-on experience with automation, including Terraform, Ansible, scripts, monitoring-as-code, or cloud-platform automation.
  • Experience designing, implementing, and maintaining monitoring, alerting, dashboards, and service-health reporting.
  • Experience with observability practices across logs, metrics, traces, dashboards, alerting, and incident response.
  • Ability to evaluate alternatives, provide thought leadership, and guide technical direction.
  • Proficiency with TDD, agile development, and iterative delivery.
  • Strong communication and mentoring capability.
Network Monitoring Requirements
  • Experience with enterprise network monitoring, network operations, network observability, or a related infrastructure discipline.
  • Working knowledge of network technologies and protocols, including TCP/IP, DNS, HTTP/S, SNMP, ICMP, routing, switching, firewalls, load balancing, VPN, and WAN connectivity.
  • Experience monitoring network devices, interfaces, availability, latency, packet loss, bandwidth utilization, capacity, and reachability.
  • Ability to design network-focused dashboards, alerts, escalation workflows, and service-health views.
  • Experience collaborating with Networking and incident-response teams during complex service-impacting events.
  • Familiarity with network-monitoring migrations, platform consolidations, tool evaluations, or proof-of-concepts.
  • Preferred
  • Experience with distributed tracing, observability platforms, monitoring analytics, or OpenTelemetry-aligned telemetry practices.
  • Familiarity with DevOps/SRE practices, including SLOs, runbooks, deployments, incident response, and post-incident improvement.
  • Experience with multi-cloud environments or hybrid architectures.
  • Experience with OpsRamp, SolarWinds, Elastic/ELK, Grafana, ServiceNow, or related monitoring, alerting, and incident-management integrations.
  • Experience with synthetic monitoring, customer-journey monitoring, or service-level reporting.
  • Experience leading a network-monitoring platform migration or enterprise monitoring-tool evaluation.
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. 
 
Req45-1

Numbers & Facts

LocationEvansville, IN (
Remote)
Salary$1–$86 Per Hour

Skills

  • Agile Programming Methodologiesunmatched
  • Ansibleunmatched
  • Automationunmatched
  • Best Practicesunmatched
  • Budgetingunmatched
  • Capacity Utilizationunmatched
  • Cloud Computingunmatched
  • Code Reviewsunmatched
  • Communication Skillsunmatched
  • Continuous Deployment/Deliveryunmatched
  • Continuous Integrationunmatched
  • DNS (Domain Name System)unmatched
  • Data Visualizationunmatched
  • DevOpsunmatched
  • Diversityunmatched
  • Ecosystemsunmatched
  • Establish Prioritiesunmatched
  • Financeunmatched
  • Firewallsunmatched
  • HTTP (HyperText Transport Protocol)unmatched
  • Hybrid Cloudunmatched
  • ICMPunmatched
  • Incident Managementunmatched
  • Incident Responseunmatched
  • Integrated Circuits (ICs)unmatched
  • Leadershipunmatched
  • Load Balancingunmatched
  • Loansunmatched
  • Machine Toolunmatched
  • Mentoringunmatched
  • Metricsunmatched
  • Microservicesunmatched
  • Network Administration/Managementunmatched
  • Network Connectivityunmatched
  • Network Designunmatched
  • Network Monitoringunmatched
  • Network Protocolsunmatched
  • Network Routingunmatched
  • Network Switchingunmatched
  • Onboardingunmatched
  • Performance Analysisunmatched
  • Performance Managementunmatched
  • Process Improvementunmatched
  • Product Engineeringunmatched
  • Product Supportunmatched
  • Product Testingunmatched
  • Proof of Conceptunmatched
  • Quality Managementunmatched
  • Reliability Engineeringunmatched
  • Reporting Dashboardsunmatched
  • Requirements Managementunmatched
  • Root Cause Analysisunmatched
  • SNMP (Simple Network Management Protocol)unmatched
  • Scalable System Developmentunmatched
  • Scripting (Scripting Languages)unmatched
  • Service Deliveryunmatched
  • ServiceNowunmatched
  • Software Engineeringunmatched
  • Standards Developmentunmatched
  • System Migrationunmatched
  • TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
  • Team Playerunmatched
  • Technical Leadershipunmatched
  • Technical/Engineering Designunmatched
  • Telemetryunmatched
  • Test Driven Development (TDD)unmatched
  • Thought Leadershipunmatched
  • VPN (Virtual Private Network)unmatched
  • Validation Testingunmatched
  • Wide Area Network (WAN)unmatched

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