We are seeking a Lead MS Dynamics 365 Developer to join our team in Richmond, VA in support of a government customer. The position will be responsible for the
design, configuration, customization, and support of Microsoft Dynamics solutions,
including Dynamics 365 and related Power Platform components. These roles
serve as the technical and functional experts for Dynamics, providing
guidance on best practices, integrations, and optimization strategies. The
selected candidates for these positions will work closely with business
stakeholders, developers, and IT leadership to ensure the platform aligns
with organizational goals and delivers maximum value. The goal for this position is to extend Dynamics 365 capabilities and to deliver
innovative, low-code business solutions.
The Lead Dynamics Developer role
includes the following:
- Leading the design,
configuration, and customization of Dynamics 365 solutions to meet
business requirements.
- Serving as the primary points
of contact for Dynamics 365 support, troubleshooting, and issue
resolution.
- Developing and maintaining
business process flows, workflows, and Power Automate integrations.
- Designing and building Power
Apps solutions that complement Dynamics 365 and streamline business
processes.
- Leveraging Power BI to create
dashboards and analytics that enhance decision-making.
- Working with business analysts
to gather and refine requirements, translating them into technical
solutions.
- Creating and managing custom
entities, forms, views, and relationships.
- Implementing security roles,
field-level security, and data access controls.
- Conducting system testing, user
acceptance testing (UAT), and end-user training.
- Optimizing performance, data
management, and system stability.
- Integrating Dynamics 365 with
other business systems, including SharePoint, Power BI, and external
APIs.
- Staying current on Microsoft
Dynamics 365 and Power Platform updates, features, and emerging best
practices.
- Performing related work as
required.
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- 4 or more years of hands-on
experience with Microsoft Dynamics CRM / Dynamics 365.
- Proficiency in the Microsoft
Power Platform (Power Apps, Power Automate, Power BI, and Dataverse) is
essential, with the ability to extend Dynamics 365 functionality using
low-code solutions.
- Strong understanding of
Dynamics 365 modules, including Sales, Customer Service, Marketing,
Field Service, and Power Platform capabilities.
- Experience with Dynamics 365
customization, configuration, and administration.
- Experience in C#, .Net and Web
services.
- Knowledge of relational
databases, data models, and data integration.
- Excellent communication,
collaboration, and problem-solving skills.
- The ability to create and
maintain baseline configurations and roadmaps.
- A bachelor’s degree is
preferred but not required with considerable experience.
- Microsoft Dynamics 365
certifications (e.g., Dynamics 365 Fundamentals, Dynamics 365 Sales
Functional Consultant) are preferred.
- Microsoft Power Platform
certifications (e.g., Power Platform Fundamentals, Power Platform
Functional Consultant) are a plus.
- Experience with Dynamics 365
SDK, JavaScript, and plug-in development is a plus.
- Familiarity with Azure services
and cloud architecture.
- Understanding of ITIL or other
IT service management frameworks.
- Project management or business
analysis experience a plus.
- Excellent written and oral
communication skills.
- Excellent interpersonal skills
and customer service orientation.
- Ability to present ideas in
business-friendly and user-friendly language.
- Highly self-motivated and
directed.
- Keen attention to detail.
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