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Lead Network Operations

Black Rock Groups
  • NULL, DE
  • Instant Apply
19 days ago

Job Description

Profile Cisco Voice Infrastructure Engineer

Exp 8 12 years

Role Summary Engineer, implement and support Cisco enterprise voice/contact center infrastructure with focus on availability, performance, resiliency and integration.

Key Responsibilities :

Design/support CUCM, CUBE/SBC, SIP and voice gateways; troubleshoot call routing, signaling and voice quality; support upgrades/migrations/capacity/resiliency; coordinate carriers/network/security/apps; maintain standards and runbooks. Physical gateway/SBC/cabling work may require local smart hands; engineering can generally remain remote.

Required Skills / Preferred Credentials :

Cisco UC/voice; CUCM; SIP; CUBE; RTP; QoS; dial plans; LAN/WAN; HA/DR. CCNP Collaboration or equivalent preferred.

Numbers & Facts

LocationNULL, DE

Skills

  • Applications Securityunmatched
  • Call Centersunmatched
  • Call Routingunmatched
  • Cisco Network Systemsunmatched
  • Cisco Unified Communications Manager (CUCM)unmatched
  • Identify Issuesunmatched
  • Network Administration/Managementunmatched
  • Network Securityunmatched
  • QoS (Quality of Service)unmatched
  • Realtime Transport Protocolunmatched
  • SIP (Session Initiation Protocol)unmatched

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