Hourly Rate:
$30.60 / hourLocation:
WoodburyAddress:
843 Adirondack Way Central Valley, New York 10917 United States of AmericaJob Title:
Lead, OperationsCanada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview:
The Retail Team Lead, Operations will partner with the Store Management Team and assist in the execution of plans and strategies for their store location. They will support all store functions including, people management & engagement, customer experience and operational efficiency while ensuring excellence in all areas. With previous people management experience and store operations expertise, you will build outstanding experiences that allows customers to continuously conquer the outdoors!
What You’ll Do:
Achieve or exceedpersonalsales targets and support the store’s overalltarget
Support in the training of standard operating procedures, while ensuring teammates havean accurateunderstanding of product and brandhistory
Coach and mentor teammates to improve performance and develop key operational skills that elevate the customerexperience
Identifyexternal talent fortheretail business and support in recruiting,onboardingand developing newteammates
Drive employee engagement through performance recognition and development
Follow store operating procedures to minimize storeshrink
Ensure overall accuracy in inventory and organization and accessibility of Canada Goose’sproducts
Assistwith payroll and schedulemanagement
Supervise inbound and outbound shipment, replenishment, damages, return to vendor, etc.
Perform store opening and closing procedures in alignment with companystandards
Regularly review company’s email and other communication tools to ensure messages are shared with the teamin a timelymanner
Leverage brand storytelling and visual merchandising to develop strategies to improve productperformance
Let’sTalk About You:
Minimum 2 years of retail management experience
Previousexperience working with affluent and luxury brands in high trafficlocations
Excellent knowledge of inventory, scheduling, and payroll management
Strong analytical skills with a solid understanding of retail math and metrics
Strategically agile with a keen attention to detail
Strong time management and organization skills with the ability to multi-task in a fast-paced environment
ConsistentlyexhibitsCanada Goose’s Values, taking pride in being innovative, authentic, passionate, relentless, andentrepreneurial
Advanced skills in Microsoft Office; specifically, Word and Excel
Bonus points forproficiencyin another language
What’s in it For You?
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.