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Lead Operations Supervisor

UPS
  • US - UNIVERSAL WAY (KYUVW), MN
    4 days ago

    Job Description

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    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

    Job Description:

    We're one of the world's largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

    Job Summary:

    Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups.

    Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network. May operate powered industrial equipment.

    Responsible for overseeing, evaluating, and correcting the performance and outcomes of a team or multiple teams. Coordinates work across the organization to optimize efficiency. Makes key workforce decisions, such as hiring, onboarding, transferring, laying off, disciplining, assigning, directing, instructing, developing, and rewarding employees. Emphasis on aligning processes and fostering cohesion among team members.

    Supervises a team(s) that performs work according to standardized processes or procedures (e.g., entry-level Professional Expertise, Administrative or Technical Support). Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors. Problem solving is guided by policies, procedures and the local business plan; receives guidance and oversight from manager. Typically, does not perform the work supervised.

    Basic Qualifications:

    • Must be currently located in the same geographic location as the job- Required

    • Logistics and distribution experience- Required

    • Previous Management/Supervisor experience- Required

    • Microsoft Suite proficiency (Excel, Word, PowerPoint, Outlook)- Required

    • Healthcare warehousing experience- Preferred

    • Bachelor's Degree or International equivalent and/or 3 years of UPS experience- Preferred

    Other criteria:

    • Job Grade: 20F

    • Work schedule: Monday-Friday 8am- 5pm

    • Last day to apply is 8/31/2026

    Employee Type:

    Permanent

    UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

    Other Criteria:

    UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

    Basic Qualifications:

    Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

    Numbers & Facts

    LocationUS - UNIVERSAL WAY (KYUVW), MN
    IndustryTransport and Storage - Materials
    Company Size10,000 employees or more
    Year Founded1907
    Websitehttps://ad.doubleclick.net/ddm/clk/435483662;252766501;k?https://www.jobs-ups.com?utm_source=monster.com&utm_campaign=core&utm_content=job_board&utm_medium=profile&ss=paid

    About Company

    Working for UPS

    Where are you headed? If you’re ready to get what you want out of your job — out of your life — the smart route is at UPS. As a growing, dynamic Fortune 50 organization, we have the kind of opportunities that will help you go as far as your ambition will take you. So if you’re looking to start on a rewarding future, we’ll get you moving in the right direction.


    Here at UPS, we have many positions available, from Hourly Part-Time Package Handlers and Seasonal positions, to Drivers, Mechanics, and full time Professional opportunities. We have professional roles available in Marketing, Information Technology, Sales, Engineering, Finance & Accounting, Customer Solutions, and Global Business Services.


    Every day, we choreograph the infinite movements of goods, funds, and information in more than 200 countries and territories.


    From our early roots as a Seattle, Washington bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus – empowering commerce around the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services.


    From global giants to local mom and pop businesses, we improve distribution networks and manage supply chains to help our customers to do what they do best. That’s how we make the world work better. And that’s how we build better careers and reward people like you for doing what they love to do most. Join us!



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    Our Mission

    Empowering careers & commerce around the globe takes more than the concerted efforts of innovative thinkers, collaborative teammates & incredible technology. It calls on the values, purpose & mission that have driven us right from the start. We build on our legacy as a caring & responsible corporate citizen through the conduct of our people and company in the communities we serve. Inspire our people & business partners to do their best, offering opportunities for personal development & success.

    Skills

    • Administrative Skillsunmatched
    • Business Planunmatched
    • Business Supportunmatched
    • Customer Relationsunmatched
    • Customer Retention/Renewalunmatched
    • Customer Support/Serviceunmatched
    • Delivery Managementunmatched
    • Distribution Servicesunmatched
    • Establish Prioritiesunmatched
    • Forecastingunmatched
    • Governmentunmatched
    • Healthcareunmatched
    • Inventory Managementunmatched
    • Logisticsunmatched
    • Microsoft Excelunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Product Familyunmatched
    • Microsoft Wordunmatched
    • Network Supportunmatched
    • Onboardingunmatched
    • Operations Managementunmatched
    • Order Processingunmatched
    • Performance Metricsunmatched
    • Problem Solving Skillsunmatched
    • Product Supportunmatched
    • Profit & Lossunmatched
    • Service Level Agreement (SLA)unmatched
    • Supply Chain Managementunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Technical Supportunmatched
    • Transportation and Logisticsunmatched
    • United States Citizenunmatched
    • Vendor/Supplier Selectionunmatched
    • Warehousingunmatched

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