Lead - Part Time

Lead - Part Time

Boston MA

Retail Stores - Arcteryx Newbury

Part-time On-site

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Your Opportunity at ARCTERYX

As a key member of the store leadership team you will be working alongside the Assistant and Store Manager leading a talented group of Product Guides and facilitating the guest experience. You are a part of every area of the retail store including experience product community operations and people and are inspired to seek out ways to evolve our practices.

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same.

You are passionate about committing to bold objectives both personally and professionally and work closely with the Store Manager and Assistant Store Manager in providing coaching on people experience guest experience and business needs. You take the initiative have strong assessment skills and seek out and offer relevant feedback as you celebrate achievements within the store. You recognize that we create a better world together.

As an Arcteryx Store Lead heres what youd be doing

Leading in alignment with the Arcteryx Vision Purpose and Values

Supporting the entire in-store experience during your shift with an acute awareness of whats happening on the sales floor at any given moment

Supporting product guides in delivering a world-class guest experience through authentically sharing technical product knowledge

Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week

Supporting the oversight and leadership of the floor which includes the five pillars of the business experience product community operations and people

Building community by actively sharing brand information and event specifics with the team and guests ensuring each individual feels invited to join in

Coaching and providing feedback to product guides to unlock their potential and support the store in reaching targets

Supporting inventory management throughout the day to maximize sell-through including receiving processing restocking and destocking and visual merchandising

Communicating all company initiatives policies and priorities to the team in collaboration with or as required by the Store Manager

Leveraging all necessary tools to manage the store business operations in overseeing sales targets labor and budget management

Networking with potential partners to support events and to help maximize brand engagement in the community

Managing the opening and closing procedures for the store as designed by the company and leadership team

Answering store phones and responding to voicemails and store emails on occasion this could include responding on the Regional social media channels

Rotating through areas of focus to deep dive into each of the five pillars of the business

Utilizing the Point of Sale system to accurately and efficiently process guest transactions including warranties Used Gear trade-ins purchases and returns

Are you our next Store Lead

You have one or more years of leadership experience and 1 - 2 years of retail experience

You are excited by the opportunity of unlocking someones potential and coaching others comes naturally

You have a passion for customer service and delivering an exceptional experience for guests because of your enthusiasm others are eager to join you and follow your lead

You seek and offer relevant feedback coaching and development in the moment

You are comfortable adhering to and enforcing health and safety guidelines at all times

You have proven ability to set a clear vision align your team around common goals and foster commitment to these objectives

You have strong time management skills and can prioritize and adapt to daily business needs in the moment giving feedback and direction when needed

You remain highly flexible and adaptable when faced with ambiguity

You seek the best sometimes not the easiest solutions with an unwavering commitment to do what is right

Your passion for your work is paralleled by your passion for getting outside and living it

You have strong written and verbal communication

Ability to lift up to 30 lbs

Expectations

All employees are expected to be available to work Black Friday" the day after US Thanksgiving and from the second week of December until the end of the holiday season to be defined each year based in part on the time period guests are permitted to return holiday merchandise on an annual basis.

You are fully accountable for and oversee the execution of all deliverables on the Store Lead Role and Responsibilities document and you perform the role responsibilities of the Product Guide as needed

Under the direction of the Store Manager and Assistant Manager you performcomplete other additional projects duties and assignments as required andor by request

Availability Requirements

You are available for a minimum of one open one close and one weekend shift each week.

Your availability must reflect the needs of the business which may change from time to time at the discretion of the Store Manager

Full Time - 30- 40 hours per week 5 days per week

Part Time - 10- 30 hours per week 2-4 days a week

24.80 - 28.10 an hour

A reasonable estimate of the pay range is USD24.80 - USDX 28.10 at the time of this posting. Within the range individual pay is determined by factors such as job-related skills relevant experience education andor training.

Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.

Details

Compensation Hourly

LI-Onsite

Equal Opportunity

Arcteryx is committed to actively creating and fostering a culture of inclusivity where voices are heard people are seen and values are respected. We care about the uniqueness of our applicants employees and guests and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier happier workplace drive creativity and innovation and reflect the communities where we operate.

All applicants employees and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us that how we adventure matters and that theres always a better way.

Join us in creating positive change in ourselves our communities and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

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