Lead Patient Driver - PACE

Providence St. Joseph Health

Napa, CA

JOB DETAILS
SKILLS
Aged Care, Auto Insurance, Best Practices, Class B License, Community and Social Services, Corporate Policies, Customer Support/Service, Diversity, Documentation, Driver's License, First Aid, Healthcare, Hospital, Insurance, Insurance Regulations, Operational Support, Operations, Regulatory Requirements, Social Work, State Laws and Regulations, Time Management
LOCATION
Napa, CA
POSTED
2 days ago

Drive with purpose. Lead with compassion. Make a difference every day.

At Providence PACE (Program of All-Inclusive Care for the Elderly), we''re dedicated to helping older adults remain healthy, independent, and engaged in their communities through comprehensive healthcare, home visits, transportation services, and social support.

As a Lead Driver, you''ll do more than provide transportation-you''ll be a trusted resource and leader who helps ensure our participants arrive safely, comfortably, and on time to the PACE Center, medical appointments, and other approved destinations. In this role, you''ll support daily transportation operations by coordinating schedules and route adjustments, assisting with vehicle readiness and compliance, completing required documentation, and serving as a key point of contact for drivers during assigned shifts.

We are seeking a dependable, service-oriented professional who is passionate about helping seniors and committed to delivering an exceptional participant experience. Your ability to create a welcoming, respectful, and safe environment for every trip will directly contribute to the well-being and independence of the individuals we serve.

If you''re a skilled driver, natural leader, and passionate advocate for excellent customer service, we''d love to have you on our team.

Required Qualifications:

  • Coursework/Training: First Aid training (or obtain within 30 days of hire)
  • Coursework/Training: Successful completion of defensive driving and passenger assistance training courses within 60 days of hire.
  • Driving is a necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information.
  • Upon hire: California Class B driver's license per California Highway Patrol regulations and proof of insurance per company policy may be required upon hire.
  • 4 years experience providing passenger transportation and/or supporting transportation operations.

Preferred Qualifications:

  • Experience transporting passengers requiring assistance.
  • Comfort with basic computer applications for documentation and communication.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate''s placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Company

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Providence St. Joseph Health