Lead Pediatric Dental Front Office Coordinator

Shadelands Pediatric Dentistry

  • Walnut Creek, California
  • 14 days ago
  • $30–$32
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Skills

  • Administrative Skillsunmatched
  • Billingunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Credit and Collectionsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Patient Careunmatched
  • Patient Confidentialityunmatched
  • Pediatricsunmatched
  • People Managementunmatched
  • Performance Analysisunmatched
  • Practice Management Softwareunmatched
  • Retirement Planunmatched
  • Spanish Languageunmatched
  • Staff Trainingunmatched
  • Team Playerunmatched

Description

Looking for your Dental Home? Join Our Smiling Team.

Are you an experienced dental front office professional with strong leadership skills and a passion for working with children and families? Our growing pediatric dental practice is looking for a Lead Dental Front Desk Coordinator who is organized, positive, and committed to providing an exceptional patient experience.

About the Role:
As our Lead Dental Front Desk Coordinator , you will lead the front office team while ensuring smooth daily operations and outstanding customer service. You'll be the first point of contact for our patients and play a key role in creating a welcoming, efficient, and family-friendly environment.

Responsibilities:
  • Lead and support front office team members.
  • Oversee daily front desk operations and patient flow.
  • Schedule appointments and optimize provider schedules.
  • Verify insurance benefits and assist with treatment estimates.
  • Manage patient accounts, payments, and collections.
  • Handle patient concerns with professionalism and empathy.
  • Train new front office staff and ensure adherence to office policies.
  • Monitor office performance and identify opportunities for improvement.
  • Collaborate closely with doctors and clinical staff to ensure excellent patient care.
  • Maintain HIPAA compliance and patient confidentiality.

Qualifications:
  • Minimum of 3 years of dental front office experience REQUIRED (pediatric dental experience preferred).
  • Previous supervisory or leadership experience preferred.
  • Bilingual, Spanish Preferred.
  • Strong knowledge of dental insurance and billing procedures.
  • Experience with dental practice management software, Eaglesoft, Oryx.
  • Excellent communication and customer service skills.
  • Highly organized with strong multitasking abilities.
  • Positive attitude, dependable, and a team-oriented mindset.

What We Offer:
  • Competitive pay based on experience.
  • Paid time off and paid holidays.
  • Retirement plan opportunities.
  • Healthy Living Stipend.
  • Continuing education and professional development.
  • Supportive team environment.
  • Opportunity for growth within a thriving pediatric dental practice.
  • 32 Hours, No Weekends.

If you're a motivated leader who enjoys creating positive experiences for children and their families, we'd love to hear from you.

Apply today by submitting your resume and a brief cover letter. Join our team and help us make every child's dental visit a positive one.

Numbers & Facts

LocationWalnut Creek, California
Salary$30–$32

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