Description
Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.
Summary
Under thedirection of the Phlebotomy Supervisor, coordinates operation of the Phlebotomy Department, including ensuring staffing levels. Advises Supervisor of complaints and problems. This person will also guide and develop the performance of department personnel training and orienting new phlebotomists. The Lead Phlebotomist will train Phlebotomists using training manuals and checklists. Acts in authority in the absence of the Phlebotomy Supervisor.
Responsibilities
- Perform and oversee phlebotomy operations, including specimen collection, patient identification, labeling, aseptic technique, and ensuring high‑quality patient interactions.
- Coordinate daily workflow, assigning phlebotomy duties, organizing morning draws, and preparing monthly/daily schedules for supervisor approval.
- Train, mentor, and support staff, providing orientation, competency oversight, skill development, and promoting continuous professional growth and teamwork.
- Process and manage laboratory specimens, including verification, centrifugation, labeling, LIS receiving, integrity checks, and routing to appropriate testing departments.
- Handle computer and LIS tasks, such as monitoring pending logs, placing test orders, printing labels, preparing send‑outs, and using handheld lab equipment and communication devices.
- Report and document issues, including safety hazards, discrepancies, system problems, and workplace incidents, while offering solutions to improve workflow and patient care.
- Maintain professionalism and compliance, completing required education, following hospital policies, ensuring confidentiality, adhering to safety standards, and representing the organization positively.
- Support departmental operations, maintaining inventory, assisting with policy/procedure development, answering calls, providing customer service, and performing additional duties as needed.
Job Qualifications
Education: High School diploma / GED or equivalent is required.
Experience: Must possess a minimum of one year of phlebotomy experience, preferably in a hospital setting.
Previous computer experience is preferred.
Effective interpersonal skills are also required.
License: N/A
Working Conditions:
Manual: Little or no manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Vassar Brothers Medical Center
Org Unit: 1672
Department: Phlebotomy
Exempt: No
Salary Range: $18.13 - $34.50 Hourly