Lead Print Operator

Job Title: Lead Print Operator
Location: West Haven, CT
Job Type: Hourly Consultant
Hours: 8 am to 5 pm, M-F
Pay: up to $28.99/hr

There is a small amount of driving with this role using a client vehicle. Valid driver's license and no more than one moving violation in the past three years.

Essential Functions:

• Oversee daily print shop operations, workflow, scheduling, and production priorities to meet customer deadlines and service levels.

• Assign work and provide direction, training, and mentoring to print shop staff.

• Operate high-volume digital production printers, copiers, wide-format printers, scanners, bindery, and finishing equipment.

• Perform quality control inspections and final checks to ensure accurate, high-quality production.

• Troubleshoot equipment issues and coordinate service requests as needed.

• Maintain inventory of paper, toner, finishing supplies, and other production materials.

• Serve as the primary customer contact for print requests, specifications, timelines, and project updates.

• Recommend appropriate paper, finishing options, production methods, and print specifications.

• Resolve customer concerns professionally and promptly.

• Track production volumes, job status, material usage, equipment maintenance, and performance metrics.

• Identify workflow bottlenecks and support process improvements to increase production efficiency and accuracy.

• Maintain a safe, organized, and customer-focused production environment.

• Lift and move materials weighing up to 50 pounds and stand/walk for extended periods.

Skills:

• Digital print production and finishing

• High-volume production equipment operation

• Print shop workflow and scheduling

• Quality control and inspection

• Equipment troubleshooting

• Customer service and communication

• Staff training, mentoring, and leadership

• Strong organization and time management

• Problem-solving and decision-making

• Microsoft Office and print management software

• Prepress and document production knowledge

• Workplace safety practices

Experience:

• 3–5 years of experience in a production print, copy center, commercial print, or similar environment.

• Experience operating high-volume digital production and finishing equipment.

• Experience leading, training, or supervising print production staff preferred.

• Experience with Adobe Acrobat, InDesign, or Adobe Creative Suite preferred.

• Experience with variable data printing and document management systems preferred.

Education:

• High School Diploma or GED required.

• Associate's degree in Graphic Communications, Business Administration, or a related field preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!