Lead Process Technician - 2nd Shift, Amazon Leo

Amazon

Everett, WA

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JOB DETAILS

SKILLS

Aerospace and Defense, Analysis Skills, Coaching, Customer Satisfaction, Detail Oriented, ERP (Enterprise Resource Planning), Electronics Manufacturing, Establish Priorities, Government, High School Diploma, Hospital, Inventory Management, Leadership, Lean Manufacturing, Lift/Move 50 Pounds, Maintain Compliance, Mentoring, Operations, Operations Management, Order/Customer Fulfillment, Organizational Skills, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Improvement, Procurement Planning, Quality Control, Quality Management, Quality Metrics, Regulations, SAP ECC (fka SAP R/3 and SAP ERP), Safety Compliance, Safety Training, Safety/Work Safety, Semiconductors, Service Level Agreement (SLA), Sustainability, Team Lead/Manager, Testing, United States Citizen, Warehousing

LOCATION

Everett, WA

POSTED

30+ days ago

Description We are seeking a dynamic and detail-oriented Lead Process Technician to join our fast-paced warehouse environment. In this role, you will be responsible for overseeing a team of technicians, coordinating between inbound and outbound processes, and ensuring optimal productivity and efficiency. The ideal candidate will have strong leadership skills, excellent problem-solving abilities, and a keen eye for process improvement to drive our team's success in meeting service level agreements and maintaining high customer satisfaction. Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines. Key job responsibilities - Mentor, lead and develop a team of technicians with a focus on safety, people, quality, planning and sustainability every day - Monitor and report on key performance indicators and service level agreements - Facilitate shift handovers and communicate important information to transportation, quality, planners, procurement, and other related departments to resolve problems - Provide performance coaching and support to team members - Oversee and coordinate inbound and/or outbound processes - Ensure compliance with safety protocols and proper equipment usage - Monitor and prioritize urgent requests and high-priority tasks - Collaborate with your team on process improvements - Maintain quality control and accuracy in the warehouse operations - Ensure proper inventory management and storage practices - Troubleshoot and resolve issues to maintain operational efficiency A day in the life As a Lead Process Technician, you'll play a vital role in managing daily warehouse operations, working closely with our technicians to ensure smooth operations. Your day involves monitoring inbound and/or outbound processes, from coordinating inbound receiving to overseeing order fulfillment, while maintaining service level agreements and quality standards. You'll act as a key problem-solver, addressing urgent requests, and ensuring proper labor distribution across different areas. The role requires constant communication with various stakeholders to track performance metrics, and implement adjustments to meet operational targets. Basic Qualifications - High school diploma or equivalency certificate - Experience working with SAP/ERP systems - Experience leading a team - Ability to lift 50 pounds unassisted - Lifting, standing, climbing, bending, grasping, sitting, pulling, pushing, stooping, stretching, and carrying are generally required to perform the functions of this position - Standing up to 10 hours a day - Ability to work flexible shift assignments, including overtime and weekends as required, in a 24/7 operation environment Preferred Qualifications - Experience in an inventory or analytical role - General understanding of lean manufacturing - Experience within the aerospace, automotive, semiconductor, or electronic manufacturing fields - Detail oriented, organized, and demonstrates a high sense of urgency Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Everett - 29.00 - 48.00 USD hourly

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles

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