Lead Product Development Engineer

AT&T

Plano, Texas

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Automation, Budgeting, Business Development, Career Development, Computer Engineering, Computer Firmware, Computer Science, Cost Control, Customer Experience, Customer Support/Service, Customer/Client Research, Data Analysis, Data Collection, Data Science, Debugging Skills, Documentation, Emerging Technology, Employee Assistance Plan, Equal Employment Opportunity (EEO), Genetics, Industry/Trade Analysis, Information Technology & Information Systems, Insurance, Internet/Online Service, Laboratory, Manufacturing, Market Research, Marketing, Marketing Strategy, Needs Assessment, Network Configuration Management, On Site Support, Operational Strategy, Performance Analysis, Process Improvement, Process Management, Product Design, Product Development, Product Engineering, Product Lifecycle Management, Product Support, Production Systems, Quality Assurance Methodology, Quality Metrics, Relocation Services, Requirements Management, Revenue Growth, Risk Management, Root Cause Analysis, Sales, Scripting (Scripting Languages), Software Development, Software Engineering, State Laws and Regulations, Strategic Planning, Supply Chain, System Operations, Technical Analysis, Technical Delivery, Technical Research, Test Automation, Test Design, Test Plan/Schedule, Testing, Validation Testing, Wi-Fi
LOCATION
Plano, Texas
POSTED
8 days ago

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T, we empower leaders to drive meaningful change in a fast-evolving, connected world. This role supports innovative solutions that improve customer experiences and strengthen the services we deliver.

What You'll Do:

AT&T is seeking an experienced product development professional to lead research, design, testing, and delivery of innovative network technologies. This role translates business objectives and customer needs into scalable, market-competitive product solutions.

  • Lead product development: Manage the product lifecycle from concept through launch, ensuring alignment with timelines, budgets, quality standards, market needs, and strategic objectives.
  • Validate network technologies: Lead research, design, testing, and development for residential and business gateways, Wi-Fi extenders, firmware workflows, production environments, end-to-end validation, and controlled tester groups.
  • Assess technical performance: Evaluate security, port, and network configurations while using scripted scans and collected data to identify defects, missed requirements, and issue criticality.
  • Provide technical oversight: Ensure product designs are feasible, functional, scalable, and supported by rigorous testing and quality assurance processes. • Collaborate across teams: Partner with labs, field technicians, development, supply chain, marketing, sales, engineering, and manufacturing teams to support product delivery, defect resolution, documentation, and reporting.
  • Conduct market and technology research: Monitor industry trends, emerging technologies, and competitive products to inform development strategies and translate requirements into technical specifications.
  • Support customer engagement: Gather customer feedback, understand user needs, and incorporate insights into continuous product improvement.

Team Responsibilities

  • Build and manage tools and processes that keep more than 14 million residential gateways operating smoothly, current with firmware updates, and enabled with enhanced features.
  • Support high-quality Wi-Fi experiences for fiber and mobility-based internet customers.
  • Operate systems that collect and analyze approximately 100 TB of data daily to identify firmware defects, transient errors, and unexplained device behavior.
  • Partner with software development teams to determine root cause, build fixes, and validate solutions.
  • Plan and execute safe firmware rollout strategies across target device populations to reduce the risk of customer-impacting issues or outages.
  • Contribute to revenue growth, cost savings, and enhanced products and services for AT&T subscribers.
  • Advance automation and AI-enabled capabilities to improve testing effectiveness and operational efficiency.

What You'll Need:

  • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, Data Science/Analytics, or equivalent work experience.
  • Knowledge of fiber and mobility internet service installation and ordering processes.
  • Experience with network technology, firmware validation, data analysis, automation, quality assurance, or related product development activities preferred.

Our Lead Product Development Eng jobs earn between $143,800.00 - $215,800.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Bothell, Washington, USA:TX:Plano / W Plano Pkwy - Adm:3400 W Plano Pkwy

Salary Range:

$143,800.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

About the Company

A

AT&T

AT&T is bringing it all together - helping people mobilize their worlds - with advanced mobile services, next-generation TV and high-speed Internet services, and smart solutions for businesses.

For more than a century, we have consistently provided innovative, reliable, high-quality products and services. Our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're creating new solutions for consumers and businesses to help them mobilize their communications and entertainment.

AT&T has more than 120 million wireless customers who have the nation's strongest LTE signal* and the nation's most reliable 4G LTE network** at their fingertips. Our voice and data network covers more than 99 percent of all Americans, so our customers can stay connected from virtually anywhere - whether they're driving home from work, or driving across the country.

Even if our customers decide to travel abroad, we have them covered. AT&T has the best worldwide coverage of any U.S. carrier, with voice services in more than 225 countries and territories, data roaming in more than 210 countries and territories, and 3G in more than 170 countries and territories. We also plan to expand into Latin America with our acquisition of Iusacell - Mexico's leading wireless company.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Telecommunications Services
FOUNDED
1876
WEBSITE
http://www.att.com/