Lead Registered Nurse - Urgent Care

The Lead Registered Nurse (RN) Urgent Care is a clinically competent practitioner of pediatric, family-centered care. The Lead Registered Nurse serves as a resource for the clinical staff in the Urgent Care setting. The Lead RN assists the Nurse Manager / Office Manager by providing clinical oversight and direction that ensures the safety and quality of the care provided to patients and families.

The Lead RN is responsible for promoting and advancing the professional development of all clinical associates in the ambulatory setting through role modeling, mentoring, and providing feedback. In consultation with the Nurse Manger/Office Manager, the Lead RN monitors the ongoing clinical performance of clinical associates which includes registered professional nurses, licensed practical nurses, medical assistants and other unlicensed assistive personnel. Provides necessary coaching and collaborates with the Nurse Manager/Office Manager and Physician in Charge to facilitate the day-to-day clinical operations of the office.

Essential Functions

• Provide cross coverage to other Urgent Care locations in the Delaware Valley when necessary.
• Performs the essential job functions of the Registered Nurse job description.
• Participate in the interviewing and hiring of clinical staff.
• Coordinates and monitors orientation of new clinical associates to ensure they meet 90-day performance goals.
• Provides oversight of clinical staff to ensure that appropriate policies and procedures are followed in the provision of patient care.
• Monitors and ensures completion of annual competencies for clinical staff
• Serves as flow facilitator for clinical staff in the accurate and timely completion of patient care.
• Utilizes resources including but not limited to telephone call monitoring, EMR chart reviews to provide quantitative and qualitative feedback to clinical staff.
• Collaborates with nurse/office manager to ensure professional behavior of clinical team members through monitoring of adherence to Nemours Standards of Behavior.
• Manages medication and vaccine processes to ensure compliance with pharmacy standards and applicable regulations.
• Participates in lead nurse meetings and shares pertinent information with clinical associates.
• Assures completion of quality control and Point of Care Testing (POCT) requirements for all clinical associates.
• Implements and maintain standard clinical workflows to support an efficient and effective care model.
• Role models appearance and behaviors that promote a positive image of nursing.
• Provides care that meets professional standards of practice and regulatory requirements.
• Completes other duties and projects assigned by manager.
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  Requirements
  
  • BSN Required
  • Compact RN license, PALS certified within 90 days of hire
  • BLS from the American Heart Association
  • Certified Pediatric Nurse (CPN) or appropriate national certification recognized by the ANCC preferred
  • 1 year of experience

About Us

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org .