Perform technical program or project management across a variety of Commercial Patient Services projects.
- Project Planning and Management:
- Create project charter including scope, objectives, team, stakeholders, budget and deliverables.
- Develop detailed project plans, including schedules and resource allocation.
- Define clear performance indicators to track project progress and success.
- Monitor project progress along with performance indicators and adjust plans as necessary to ensure successful delivery.
- Agile Project Management Facilitation:
- Serve as a facilitator for agile ceremonies, such as daily stand-ups, sprint planning, sprint reviews, scrum of scrum call and sprint / release retrospection.
- Promote and support agile methodologies within the team, ensuring adherence to best practices.
- Team Coordination and Collaboration:
- Act as a liaison between Xfunctional technical teams, stakeholders, and BTS management.
- Facilitate effective communication and collaboration among Xfunctional team members.
- Remove obstacles blocking team progress and enhance team productivity.
- Risk and Issue Management:
- Identify potential risks and issues early in the project lifecycle.
- Develop mitigation strategies and coordinate the resolution of issues as they arise.
- Stakeholder Management:
- Establish and maintain strong relationships with project stakeholders.
- Communicate project status, updates, and insights to stakeholders regularly.
- Gather stakeholder feedback and incorporate it into project planning and execution.
- Release Management:
- Ensure deliverables meet quality standards and project requirements in compliance with AbbVie DevOps / IT SLC standards.
- Ensure all the projects stage gates are completed on time for successful deployment
- Ensure pre-deployment and post-deployment activities are successfully completed
- Ensure handoff to operations team is comprehensively completed, including functional & technical KT, SOP creation & approval, hypercare, etc.
- Technical Understanding:
- Possess a solid understanding of technical concepts to effectively manage and communicate with development teams.
- Ensure technical feasibility and alignment with overall project goals.
- Continuous Improvement:
- Post project completion, conduct a post-mortem or lessons learnt with project and technical teams to analyze the success and areas of improvement.
- Collaborate with Product Owners and technical teams to create tech depts to enhance the systems efficiency and effectiveness.