Lead Residential Plumbing Installer

We are committed to delivering exceptional plumbing service and outstanding customer experiences every day. As a Lead Plumbing Installer with Benjamin Franklin Plumbing, you’ll perform top-quality residential plumbing installations, including fixtures, water heaters, pipes, drains, and treatment systems, always treating customers with the utmost respect and attention. This role includes on-the-job training, mentorship, and continuous learning, while following workplace procedures and safety guidelines. We are passionate about growing our business through long-term relationships with our customers, team members, and community, and we’re looking for team members who share that same dedication.

We offer a comprehensive, competitive package designed to reward your expertise and support your future:

• Weekly pay with the potential to earn $95,000+ annually

• Uncapped commission and performance-based incentives

• Full-time, year-round work

• 401(k) with employer match

• Choose from HMO, PPO, or HDHP medical plans

• Immediate access to benefits starting the first of the month after 30 days

• Paid Time Off (PTO) & paid holidays

• Life Insurance, Short-Term and Long-Term Disability

• Health Savings Account (HSA) options

• Flexible Spending Accounts (FSA)

• Employee Assistance Program (EAP) with counseling, financial coaching, and more

• 24/7 telehealth services

• Fully equipped company truck, fuel card, tablet, and uniform provided

• Champions Club — top performers earn all-expenses-paid vacation trips for themselves and a guest

• Tool program — access the tools you need, when you need them

• Employee referral program — $2,500 cash for referring qualified technicians

• 30% employee discount on services

• Ongoing training, development, and leadership programs

• Supportive work environment that prioritizes growth and teamwork

As part of Service Minds, alongside Mister Sparky and One Hour Heating & Air Conditioning, you’ll have access to multiple career paths and long-term advancement opportunities.

As a Lead Plumbing Installer, you will:

• Lead and perform high-quality residential plumbing installations, including fixtures, water heaters, pipes, drains, and water treatment systems

• Ensure all installations are completed with precision, code compliance, and customer satisfaction in mind

• Troubleshoot and resolve issues during installations, offering expert recommendations and solutions

• Deliver exceptional customer service by educating homeowners and providing system upgrade options

• Maintain clean, safe, and organized worksites and vehicles

• Document all work in ServiceTitan, including notes, photos, and installation details

• Ensure all safety protocols, local codes, and company standards are followed

• Coach and mentor apprentices or assistants on job sites

We’re looking for technicians who bring:

• 2+ years of hands-on residential plumbing installation experience

• Proven ability to lead jobs independently and communicate clearly with homeowners

• Familiarity with ServiceTitan or other dispatch/field service management software is a plus

• Valid driver’s license with a clean driving record

• Ability to pass a background check and drug screening

• Strong technical, leadership, and problem-solving skills

• Commitment to safety, integrity, and professional excellence

• Team-oriented mindset with a customer-first approach

At Benjamin Franklin Plumbing, you’ll work in a supportive environment that values your talent, helps you grow, and rewards your hard work. We pride ourselves on creating a culture where employees feel empowered, respected, and part of a team that’s committed to excellence.

If you're passionate about delivering top-tier plumbing service and want a company that invests in your success, apply today and start building your future with Benjamin Franklin Plumbing.

At Benjamin Franklin Plumbing, we are proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. We believe that every individual’s unique background and perspective enriches our team and contributes to our success.

We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive equal consideration for employment, and we are dedicated to fostering a culture where all employees can thrive and reach their full potential in a safe and supportive work environment.

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to accurately reflect the current job, management reserves the right to revise the job or require that other or different tasks be performed as assigned.