Benefits:- Bonus based on performance
- Paid time off
- Stock options plan
- Training & development
Lead Restoration Technician (WTR / Water Certified + IICRC)911 Restoration of Appleton – OshkoshLocation: Oshkosh, WI (serving Oshkosh, Appleton, Menasha, Neenah, Fond du Lac + surrounding areas)
Job Type: Full-time
Pay:$25–$32 per hour (DOE)Schedule: On-call rotation for emergencies (nights/weekends as needed)
About Us
911 Restoration of Appleton – Oshkosh is a full-service property restoration company focused on giving customers a
Fresh Start after water, fire, mold, or sewage damage. We’re known for fast response, professional service, and quality work done to IICRC standards.
Job Summary
We’re hiring a
Lead Restoration Technician to lead water mitigation jobs in the field, manage technicians on-site, and ensure projects are completed safely, efficiently, and to IICRC standards. This is a hands-on leadership role for someone who can run a job from start to finish and communicate clearly with customers and the team.
Pay & Benefits
- $25–$32/hr (DOE)
- PTO after 90 days
- Performance-based bonus
Required Certifications
- IICRC WTR (Water Damage Restoration Technician) (or equivalent water certification)
- IICRC certification (active/valid)
- Valid Drivers Licence (active/valid)
Responsibilities
- Lead water mitigation projects from arrival through dry standard
- Direct and support technicians/helpers on-site (assign tasks, ensure quality)
- Set up, monitor, and break down drying equipment (air movers, dehumidifiers, etc.)
- Perform moisture mapping and job documentation (readings, photos, daily notes)
- Communicate professionally with customers and provide clear updates
- Maintain job site safety, cleanliness, and professional appearance
- Coordinate with management/office on job status, materials, and scheduling
- Participate in emergency response/on-call rotation
Qualifications
- Restoration field experience (lead/crew lead experience preferred)
- Strong understanding of IICRC standards and water mitigation best practices
- Reliable, organized, and able to make decisions on-site
- Strong customer service and communication skills
- Ability to lift/move equipment and work in challenging environments
- Valid driver’s license and clean driving record
Preferred (Nice to Have)
- Additional IICRC certifications (ASD, AMRT, FSRT, OCT, etc.)
- Experience with insurance documentation platforms and job file compliance
- Experience training/mentoring technicians
How to Apply
Apply with your resume and include:
- Your current certifications (WTR + IICRC)
- Your restoration experience (years + leadership experience)
- Your availability for on-call rotation