Lead Sales Associate - Part-Time
R57658 Pottstown, Pennsylvania United States Part Time Tommy Hilfiger Add to favorites View favorites
Be part of an iconic story. TOMMY HILFIGER is one of the worlds most recognized global lifestyle brands confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities, and occasions.
Tommy Hilfigers global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S. the people, organizations, and ideas boldly driving the future of Fashion, Art, Music, Entertainment, and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians, and entertainers bring a constant source of energy and inspiration to the brand.
Immerse yourself in TOMMY HILFIGER here: YouTube, Instagram, TikTok
Job Summary
The Lead Associates primary function is to sell and promote Tommy Hilfiger merchandise through the execution of the TH Customer Service Standards. The Lead Associate has cash responsibilities and also performs a variety of operational activities as assigned by Store Management.
Overall Responsibilities
• Consistently provides TH Customer Service to company standard. • Keep merchandise filled to appropriate levels on sales floor. • Ensure the store is visually distinctive and appearance impeccably maintained. • Minimize shortages through proper loss prevention procedures. • Demonstrates awareness of store sales plans and results. • Demonstrates awareness of individual contribution to business results. • Follows all operational policies and procedures. • Manages time and prioritizes tasks. • Demonstrates effective written and verbal communication skills. • Attends Take 5 meetings and participates in staff meetings as required.
Customer Service Responsibilities
• Generate maximum sales potential in accordance with the TH Customer Service standards. • Builds repeat customer base through excellent data capturing and service. • Maintains strong knowledge regarding product promotions and special events in order to communicate to customers for more effective selling. • Consistently fosters a positive store experience by treating all customers and staff members in a fair and consistent manner. • Effectively maintains zone coverage, acknowledges every customer within the zone, treats customers with priority over assigned tasks. • Demonstrates effective written and verbal communication skills. • Manages time and prioritizes tasks.
Personal Qualities
• Represents the TH image through personal and professional appearance. • Demonstrates professional image and conduct. • Must be flexible to work rotating hours as assigned by management. • Communicates concerns to management. • Assists in developing Sales Associates. • Maintains respect of peer group staff and supervisor. • Creates energy and excitement around shared goals and values and acts with integrity. • Supports all company management decisions. • Changes schedules, adapts to the needs of the position, undertaking night shifts, weekends, and holidays.
Operational Responsibilities
• Adheres to Policies and Procedures. • Observes sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity. • Executes Opening and Closing checklist duties as directed by store management to ensure store is always ready for business. • Operates all register transactions, including management refunds, exchanges, associate sales, post voids, store credits, sale sends gift cards, cash pulls. • Authorized to reconcile all media when requested, count in register tills, count down register tills, safe cash fund, secondary verification, audit registers between cashiers. • Able to lift a minimum of 40 pounds and able to stand for long periods of time.
Merchandising & Visual Responsibilities
• Ensures consistent and accurate replenishment of product onto the sales floor. • Complies with visual presentation standards. • Executes markdowns and re-merchandise as needed. • Maintains store organization, fixtures, hardware, and general cleanliness.
Wellbeing is Our Priority
At PVH, we offer competitive, cost-effective, and comprehensive benefit packages. We strive to provide options when it comes to your health, finances, and work-life balance. This includes:
• Insurance: best-in-class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more. • 401k: an above-market 401k contribution to help our eligible associates save for retirement. • Flexible Workplace: company-paid holidays, paid time off, seasonal hours, and flexible work schedules. • Wellbeing Support: a variety of wellbeing tools and programs. • Care.com Services: access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through. • Education Assistance: receive support for continued education, including tuition reimbursement. • Associate Discount: shop at our company outlets and e-commerce sites at a discount.
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good as one team with one vision and one plan. Thats the Power of Us, thats the Power of PVH.
Inclusion & Diversity
One of PVHs greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary PVH is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected under federal, state, or local law.
PVH prohibits any PVH employee, agent, or representative from requesting or otherwise considering any job applicants current or prior wages, salary, or other compensation information in connection with the hiring process. Applicants are asked not to disclose this salary history information to PVH.