The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.
Pay Rate: $14.50 per hour
Status: (Part time, 25 hours) including evenings, weekends, and holidays as scheduled.
Job Overview
We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.
Key Responsibilities
Sales & Operations
Support management with product sales and acquisition
Implement store opening and closing procedures
Handle banking and daily deposits
Execute strategies to meet product acquisition, production and sales goals
Manage product rotation process and inventory turnover
Customer Experience & Store Maintenance
Create an enjoyable shopping experience with positive customer service skills
Handle customer complaints as needed
Support store maintenance and appearance
Maintain displays and floor layout plans
Identify ways to improve store appeal
Leadership & Communication
Provide direction to staff in absence of management
Communicate effectively with store management regarding operations
Support implementation of policies and procedures
Document and report concerns in behavior or attitude
Assist others with basic register problem solving
What We Offer
Opportunity to make a positive impact in your community
Professional development and growth opportunities
Supportive and mission-driven work environment
Comprehensive benefits package
Training Provided
Paid training on register and store procedures
Ongoing coaching and support from store leadership
Opportunity to build retail and customer service skills
Professional development and growth opportunities
Why Join Us
Mission-driven work that supports programs in your community
On-the-job training
Team-oriented environment
Employee Discount, Employee Assistance Program, and more!
Numbers & Facts
Location
Fort Wayne, IN
Skills
Banking Servicesunmatched
Coachingunmatched
Communication Skillsunmatched
Community Programsunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Employee Assistance Planunmatched
Fundingunmatched
Leadershipunmatched
Operationsunmatched
People Managementunmatched
Policy Implementationunmatched
Problem Solving Skillsunmatched
Procedure Implementationunmatched
Process Managementunmatched
Product Managementunmatched
Product Supportunmatched
Resolve Customer Issuesunmatched
Retailunmatched
Retail Managementunmatched
Retail Operationsunmatched
Retail Salesunmatched
Salesunmatched
Sales Operationsunmatched
Sales Supportunmatched
Store Closingunmatched
Store Openingunmatched
Team Playerunmatched
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