Banking Services, Coaching, Communication Skills, Community Programs, Customer Experience, Customer Support/Service, Employee Assistance Plan, Funding, Leadership, Operations, People Management, Policy Implementation, Problem Solving Skills, Procedure Implementation, Process Management, Product Management, Product Support, Resolve Customer Issues, Retail, Retail Management, Retail Operations, Retail Sales, Sales, Sales Operations, Sales Support, Store Closing, Store Opening, Team Player
Lead Sales Associate - The Salvation Army
About Us
The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.
Pay Rate: $14.50 per hour
Status: (Part time, 25 hours) including evenings, weekends, and holidays as scheduled.
Job Overview
We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.
Key Responsibilities
Sales & Operations
- Support management with product sales and acquisition
- Implement store opening and closing procedures
- Handle banking and daily deposits
- Execute strategies to meet product acquisition, production and sales goals
- Manage product rotation process and inventory turnover
Customer Experience & Store Maintenance
- Create an enjoyable shopping experience with positive customer service skills
- Handle customer complaints as needed
- Support store maintenance and appearance
- Maintain displays and floor layout plans
- Identify ways to improve store appeal
Leadership & Communication
- Provide direction to staff in absence of management
- Communicate effectively with store management regarding operations
- Support implementation of policies and procedures
- Document and report concerns in behavior or attitude
- Assist others with basic register problem solving
What We Offer
- Opportunity to make a positive impact in your community
- Professional development and growth opportunities
- Supportive and mission-driven work environment
- Comprehensive benefits package
Training Provided
- Paid training on register and store procedures
- Ongoing coaching and support from store leadership
- Opportunity to build retail and customer service skills
- Professional development and growth opportunities
Why Join Us
- Mission-driven work that supports programs in your community
- On-the-job training
- Team-oriented environment
- Employee Discount, Employee Assistance Program, and more!