Lead Sales Specialist

Position Overview

Ultimate Staffing Services is actively seeking a talented Lead Sales Specialist for a well-respected brand in the premium medical device category, located in California. This role is perfect for a driven individual who enjoys leading a small inbound sales team while also engaging directly with clients. The successful candidate will have a knack for balancing personal sales and coaching duties to ensure that the team operates with speed, discipline, and compliance.

Responsibilities

• Serve as the player-coach for a small inbound closing desk, maintaining a balance between closing sales and coaching team members.
• Quickly contact new leads during core lead hours and address overnight leads first thing the next morning.
• Engage in discovery-led phone conversations, emphasizing active listening over pitching.
• Execute a disciplined follow-up cadence using phone, SMS, and email.
• Present approved financing options and recommend top-tier configurations when appropriate.
• Ensure same-day logging of CRM activity and adhere to approved claims guidelines.
• Conduct short daily huddles before calling blocks and provide weekly coaching and call reviews.
• Enforce CRM hygiene, follow-up standards, and claims compliance.
• Manage pipeline visibility and scorecard rhythm for the desk.
• Assist leadership in assessing candidates during recruiting and escalate policy or compliance issues as needed.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.