Lead Salesforce Developer – Service Cloud, LWC & Integrations

Take technical ownership of a mission-critical Salesforce platform that supports essential public-service and crisis-response workflows. This opportunity is ideal for an experienced Salesforce developer who wants to remain hands-on with Apex and Lightning development while also shaping solution architecture, integration strategy, engineering standards and release delivery.

You will serve as a senior technical voice for the program, working closely with developers, architects, business stakeholders and technology leadership to deliver secure, scalable and maintainable Salesforce solutions.

 Project or Role Overview

The Lead Salesforce Developer will support a Salesforce CRM environment used by a statewide enterprise contact-center program.

The role will provide hands-on development for crisis-call workflows while also owning key technical aspects of the Salesforce environment, including solution design, integrations, authentication, data migration, source control, release management, development standards and transition to ongoing Maintenance and Operations.

The environment includes Salesforce Service Cloud, Experience Cloud, Salesforce Lightning, Apex, Lightning Web Components, SFDX, REST APIs, OAuth and Azure DevOps-based CI/CD.

At least 6 years of strong Salesforce development experience.
At least 4 years of hands-on Salesforce platform development using:
Apex
Visualforce
Lightning Web Components
Aura
HTML5
JavaScript
At least 5 years of experience working with Salesforce Service Cloud and/or Health Cloud.
At least 3 years of hands-on Salesforce Lightning experience, including Lightning Web Components.
Demonstrated hands-on experience with SFDX and the Salesforce development lifecycle.
Strong working knowledge of Salesforce Service Cloud.
Experience participating in full-lifecycle Salesforce implementations.
In-depth understanding of Salesforce platform capabilities, limits and constraints.
Experience implementing programmatic and declarative Salesforce solutions.
Experience developing Salesforce Flows and using other configuration-based automation.
Hands-on experience integrating Salesforce with cloud and on-premises applications.
Experience designing and developing standard and custom REST API integrations.
Experience with web services, including REST, SOAP, JSON and XML.
Experience with core web technologies, including HTML5 and JavaScript.
Hands-on experience implementing OAuth or comparable authentication protocols.
Experience implementing Batch Apex and/or Scheduled Apex.
Experience supporting data migration, data quality, systems integration and custom development.
Experience supporting source control, branching, merging and code deployments.
Ability to design secure and high-performing Salesforce solutions.
Ability to document technical architecture and integration designs.
Strong understanding of Salesforce release and change-management processes.
Strong written and verbal communication skills.
Ability to communicate technical concepts to business, technical and executive audiences.
Ability to work independently in a dynamic environment and meet delivery deadlines.