Job Description
Position : Lead Scrum Master
Location : Phoenix, Az, West Lake, CA
Duration : Fulltime
Job Description:
Lead Scrum Master / Agile Delivery Manager (Business Application) with experience in Mortgage, lending banking Domain (Cloud, AI & Digital Transformation)
Required Experience:
Preferred Qualifications:
Key Responsibilities:
Agile Leadership & Delivery:
Business Application Management:
Project & Program Management:
Stakeholder Management:
Operational Excellence:
Tools & Technologies:
Location : Phoenix, Az, West Lake, CA
Duration : Fulltime
Job Description:
Lead Scrum Master / Agile Delivery Manager (Business Application) with experience in Mortgage, lending banking Domain (Cloud, AI & Digital Transformation)
Required Experience:
- 12+ years of experience as a Scrum Master, Agile Project Manager, Delivery Manager, or Program Manager.
- Proven experience leading Cloud Transformation, AI/GenAI initiatives, Digital Transformation programs, and Enterprise Business Application delivery.
- Strong understanding of cloud platforms such as Azure, AWS, and cloud-native architectures.
- Experience managing AI/ML, GenAI, automation, analytics, and data-driven initiatives.
- Demonstrated success delivering complex enterprise business applications, platform modernization, API integrations, and digital banking solutions.
- Experience working in Banking, Financial Services, Payments, or other regulated industries.
- Certified Scrum Master (CSM), SAFe, PMI-ACP, PMP, or equivalent Agile certification.
Preferred Qualifications:
- Experience with Azure OpenAI, Microsoft Copilot, AI-powered business solutions, Data & AI platforms, and cloud modernization programs.
- Familiarity with DevOps, CI/CD, API Management, Microservices, Kubernetes, and modern SDLC practices.
- Strong understanding of enterprise application portfolios including ERP, CRM, Workflow, Digital Channels, and Banking Platforms.
- Experience leading Agile transformations at scale within SAFe or enterprise Agile environments.
Key Responsibilities:
Agile Leadership & Delivery:
- Serve as Lead Scrum Master for multiple Agile teams supporting Cloud, AI, Digital Transformation, and Business Application initiatives.
- Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, Scrum of Scrums, and PI Planning.
- Coach teams, Product Owners, and leadership on Agile best practices, continuous improvement, and delivery excellence.
- Drive Agile maturity, delivery predictability, and operational excellence across programs.
Business Application Management:
- Manage delivery and enhancement of enterprise business applications including ERP, CRM, workflow automation, digital platforms, and banking systems.
- Coordinate application lifecycle activities including planning, development, testing, releases, upgrades, and production readiness.
- Drive prioritization and execution of business and technology roadmaps across multiple application portfolios.
- Support governance, risk management, and compliance requirements for business-critical applications.
Project & Program Management:
- Plan and manage complex programs i nvolving multiple teams, vendors, and stakeholders.
- Own project plans, delivery roadmaps, RAID logs, dependencies, budgets, and resource planning.
- Monitor program health using KPIs, dashboards, delivery metrics, and executive reporting.
- Proactively identify risks, remove impediments, and drive mitigation strategies.
Stakeholder Management:
- Act as the primary liaison between business leaders, product teams, architecture, engineering, operations, and executive leadership.
- Facilitate strategic planning, roadmap discussions, and executive reviews.
- Translate business objectives into actionable Agile delivery plans.
- Drive decision-making and alignment across complex organizational structures.
Operational Excellence:
- Collaborate with DevOps, Cloud Engineering, Security, Data Engineering, and Support teams to ensure smooth delivery and release execution.
- Promote automation, AI-assisted delivery practices, and continuous improvement initiatives.
- Support budget planning, governance, compliance, audit readiness, and operational health reporting.
Tools & Technologies:
- Jira, Azure DevOps, Confluence, ServiceNow.
- Azure, AWS, Kubernetes, Docker.
- AI/ML, GenAI, Azure OpenAI, Microsoft Copilot.
- API Management, Microservices, DevOps, CI/CD.
- Power BI, Reporting & Executive Dashboards.
Numbers & Facts
| Location | West Lake, CA |
| Industry | Computer/IT Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1990 |
| Website | http://q1tech.com/ |
About Company
Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.
Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.
Skills
- Agile Programming Methodologiesunmatched
- Amazon Web Services (AWS)unmatched
- Application Programming Interface (API)unmatched
- Artificial Intelligence (AI)unmatched
- Atlassian JIRAunmatched
- Automationunmatched
- Banking Servicesunmatched
- Best Practicesunmatched
- Budget Managementunmatched
- Business Solutionsunmatched
- Business Transformationunmatched
- Certified ScrumMasterunmatched
- Cloud Architectureunmatched
- Cloud Computingunmatched
- Continuous Deployment/Deliveryunmatched
- Continuous Improvementunmatched
- Continuous Integrationunmatched
- Customer Relationship Management (CRM)unmatched
- Delivery Managementunmatched
- DevOpsunmatched
- Dockerunmatched
- ERP (Enterprise Resource Planning)unmatched
- Enterprise Applicationsunmatched
- Establish Prioritiesunmatched
- Financial Servicesunmatched
- Leadershipunmatched
- Metricsunmatched
- Microservicesunmatched
- Microsoft Windows Azureunmatched
- Mortgageunmatched
- Mortgage Lendingunmatched
- Operational Auditunmatched
- Performance Metricsunmatched
- Power BIunmatched
- Project Management Professional (PMP)unmatched
- Project Planningunmatched
- Project/Program Managementunmatched
- RAID Storageunmatched
- Regulatory Complianceunmatched
- Reporting Dashboardsunmatched
- Risk Analysisunmatched
- Risk Managementunmatched
- Scrum Project Management and Software Developmentunmatched
- ScrumMasterunmatched
- ServiceNowunmatched
- Software Development Lifecycle (SDLC)unmatched
- Software Engineeringunmatched
- Sprint Planningunmatched
- Standup Meetingsunmatched
- Strategic Planningunmatched
- Test Plan/Scheduleunmatched
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