Lead Service Technician

Are you an experienced DC Power Technician looking to take the lead on critical infrastructure projects? This role offers the opportunity to oversee field operations, manage complex installations, ensure strict compliance with safety standards, and mentor technicians in a hands-on environment.

Key Responsibilities

• Battery & Rectifier Installations: Install battery and rectifier systems across all voltage levels, ensuring compliance with customer and industry specifications.
• Ironwork & Cable Rack Construction: Perform ironwork and cable rack builds, including specialized work in Zone 4 environments.
• Equipment Maintenance & Testing: Work with distribution equipment such as PBDs, BDFBs, and BDCBBs. Conduct diagnostics, including load testing, voltage/gravity readings, and system troubleshooting.
• DC Power System Upgrades: Lead upgrades and replacements of DC power plants, ensuring smooth transitions with no disruptions.
• Preventive Maintenance: Perform routine system maintenance, reporting, and documentation.
• Cabling & Connections: Run power cables, crimp lugs, lace wiring, and ensure secure system connections.
• Documentation: Prepare test reports, job records, and Method of Procedure (MOP) documents. Maintain detailed and accurate project files.
• Customer Interaction: Serve as the primary contact for clients, providing updates, handling inquiries, and ensuring overall satisfaction.
• AC Power Operations: Work with AC systems ranging from 120V single-phase to 480V three-phase while following strict safety protocols.
• Supervisory Duties: Oversee job sites, inspect tools/equipment, identify hazards, and enforce safety compliance. Lead daily safety meetings and mentor Level 1?2 technicians.
• Communication & Teamwork: Provide regular progress updates to supervisors. Collaborate effectively, practice active listening, and support team members in achieving project goals.

Qualifications

• Technical Skills: Strong mechanical aptitude, communication, and organizational skills. Solid math ability. Proficiency in MS Office and customer-specific software.
• Experience: Significant hands-on experience with DC power systems, including installation, maintenance, troubleshooting, and knowledge of safety/industry standards.
• Travel & Physical Requirements: Ability to travel frequently (50% with overnight stays). Must be able to lift 50 lbs unassisted and up to 150 lbs with help. Comfortable with climbing, bending, and working in confined spaces.
• Compliance: Safety-first mindset with ability to pass drug screening, background check, DOT medical exam, and blood draw.

Compensation & Benefits

• Paid weekly (every Friday)
• 9 paid holidays
• Paid on-the-job training
• Medical, dental, and vision insurance
• Employer-paid basic life & AD&D insurance
• Voluntary additional life insurance available
• Employer-paid short- and long-term disability
• Employee Assistance Program
• 401(k) with match and Safe Harbor employer contribution
• Up to 96 hours of paid time off annually
• Annual Christmas bonus