Lead Software Architect

Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters. 

Overview

The Lead Software Architect defines and guides architecture for complex platforms, with a strong focus on translating business needs into clear technical requirements and scalable system designs. This role ensures alignment between business, product, and engineering through well-defined specifications, integration patterns, and architectural standards.

Key Responsibilities

• Lead requirements engineering: Partner with business and stakeholders to elicit, refine, and document functional and technical requirements, ensuring clarity for software and development teams
• Translate business needs into delivery: Convert requirements into detailed specifications, user stories, and solution designs that enable efficient development and reduce ambiguity
• Own API and integration design: Define API specifications (REST, event-driven) and machine-to-machine communication patterns, ensuring consistency, scalability, and maintainability
• Ensure protocol and system interoperability: Design solutions leveraging industry protocols (e.g., HTTP, messaging, telecom standards) and manage complex data flows across systems
• Drive architecture standards & governance: Establish design patterns, integration standards, and best practices to guide development teams
• Lead solution design: Produce architecture artifacts, integration models, and system designs that meet functional and non-functional requirements (scalability, reliability, security)
• Partner cross-functionally: Work closely with engineering, product, and business teams to align priorities, reduce delivery risk, and ensure successful implementation
• Mentor and influence: Guide engineers and teams on requirements clarity, system design, and architectural best practices

Requirements

• 8+ years of experience in software engineering, systems design, or solution architecture, with demonstrated ownership of architecture across multiple products/systems
• Proven experience translating business needs into technical requirements and guiding development teams
• Strong experience defining API specifications and integration architectures
• Deep understanding of system design, data flows, and communication protocols
• • 4G and 5G communication networks
  • Sip and IMS
  • HTTP and RESTful Web-Service APIs
• Experience working across business, product, and engineering stakeholders in complex environments
• Background in large-scale or regulated systems preferred
• Strong stakeholder communication and influence skills; ability to align technical strategy to business goals.
• Ability to evaluate technology trends and recommend solutions that increase systems flexibility and cost-effectiveness.
• Ability to estimate the development effort for new feature requests.

Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan, and several that go above and beyond – paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in work worth doing! 

The starting salary is anticipated between $125,000 and $175,000 and will be commensurate with experience.  

Intrado is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.