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Job Description:

LEAD SOFTWARE DEVELOPMENT ENGINEER

Applies the principles of software engineering to design, develop, maintain, test, and evaluate computer software that provide business capabilities, solutions, and/or product suites. Lead Software Development Engineer with deep expertise in CI/CD automation, Terraform-based infrastructure-as-code, and the ability to drive AI-powered engineering solutions. This role combines hands-on development, DevOps engineering, and AI enablement to build scalable, reliable, and intelligent application delivery pipelines. Provides systems life cycle management (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.) to ensure delivery of technical solutions is on time and within budget. Researches and supports the integration of emerging technologies. Provides knowledge and support for applications’ development, integration, and maintenance. Develops program logic for new applications or analyzes and modifies logic in existing applications. Analyzes requirements, tests, and integrates application components. Ensures that system improvements are successfully implemented. May focus on web/internet applications specifically, using a variety of languages and platforms. Defines application complexity drivers, estimates development efforts, creates milestones and/or timelines, and tracks progress towards completion.

Provides specific functional expertise that is theoretical and conceptual in nature. This expertise is typically acquired through a combination of university education and experience within a field. May have responsibility for supervising others in the capacity of a “player coach” but primary focus is individual expertise. Particularly at higher levels, sophisticated subject matter expertise is a requirement for success.

Requires specialized depth and/or breadth of expertise in own job discipline or field. Interprets business challenges and recommends best practices. Leads others to solve complex problems. Works independently, with guidance in only the most complex situations. May lead functional teams or projects.

Agile Engineering Best Practices
• Identifies and recommends improvements to the software development lifecycle and best practices in agile engineering.
• Provides input into various software development strategies (e.g., unit testing, acceptance testing, continuous delivery and integration, release and deployment for frequent and reliable release), providing the case for using agile vs. traditional methodologies.
• Develops the roadmap and guidelines for tailoring agile practices to a complex and dynamic software development project.

Project Management
• Prioritizes multiple project plans, making final decisions about priorities, timing and resources.
• Keeps abreast of the progress of multiple projects within a program or across the department; coaches project managers to adjust priorities or timelines as needed.
• Monitors resource usage across projects or programs, identifying areas or synergy or redundancy and looking for ways to optimize efficiency.

Troubleshooting
• Provides guidance and expertise to analyze data and patterns and assess the root cause of complex, non-routine problems.
• Collaborates with others across disciplines to brainstorm and execute solutions to the most complex, uncommon problems.
• Guides the execution of solutions for complex, non-routine issues; redirects solution implementation if desired results were not originally met.

Application Development/Programming
Identifies areas for improvement and develops innovative enhancements using available software development tools following design requirements of customer.

System and Technology Integration
Interprets internal/external business challenges and recommends integration of the appropriate systems, applications and technology to provide a fully functional solution to a business problem.

Technology Advising/Consulting
• Exceeds customers’ expectations by listening for unexpressed needs; connects customer needs to relevant service offerings and new technology.
• Leads others in resolving technical issues in a timely manner; follows up with customers to ensure satisfaction.
• Partners with the business to integrate new technologies into business solutions; creates and communicates a vision of the technology requirements for the future state of the business.

Qualifications

• Expertise in CI/CD automation, Terraform-based infrastructure-as-code
• Ability to drive AI-powered engineering solutions
• Ability to lead an infrastructure run team
• Perform code reviews
• Team Player
• Excellent written and verbal communication skills
• Bachelor's Degree or International equivalent in Computer Science or related discipline - Preferred

• Must be currently located in the same geographic location as the job or willing to relocate yourself

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.