Lead Specialist, SAP BRIM Production Support

KPMG LLP

Seattle, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Acceptance Testing, Accounts Receivable, Analysis Skills, Billing, Business Operations, Coaching, Communication Skills, Continuous Deployment/Delivery, Continuous Improvement, Credit and Collections, Customer Relations, Customer Support/Service, Establish Priorities, Finance, Insurance, Knowledge Transfer, Leadership, Offshoring, Operational Communications, Operational Strategy, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Production Support, Psychiatry and Mental Health, Reconciliation, Regulatory Compliance, Release Management/Engineering, Revenue Management, Risk Management, SAP, Service Delivery, Service Level Agreement (SLA), Talent Management, Testing, Willing to Travel, Writing Skills

LOCATION

Seattle, WA

POSTED

30+ days ago

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Lead Specialist, SAP BRIM Production Support to join our Managed Services practice.
Responsibilities:

Lead end to end delivery for SAP BRIM and Finance managed services workstreams, ensuring consistent execution against SLAs, KPIs, and contractual expectations while driving operational excellence and continuous improvement initiatives
Serve as the primary escalation point for complex functional, operational, and client issues; guide structured problem resolution and standardization across SAP SOM, CC, CI, and FI CA functional domains
Oversee subscription based and usage based revenue processes spanning order capture through billing, invoicing, receivables, collections, financial postings, reconciliations, and support for Account to Report (ATR) activities
Partner with Finance stakeholders to support period end close, audit readiness, compliance requirements, and operational risk mitigation
Manage onshore/offshore functional teams responsible for Level 2/3 SAP support, including talent development, coaching, knowledge transfer, solution quality reviews, and delivery planning
Govern incident, problem, change, and release management processes including enhancement intake prioritization, roadmap planning, and oversight of FUT, SIT, and UAT testing cycles
Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

Minimum five years of recent experience with SAP functional; minimum three years of recent experience in a Manager, Lead PSM, or Service Delivery leadership role supporting SAP S/4HANA Finance and/or SAP BRIM
Bachelor's degree from an accredited college or university is required
Deep functional expertise in ATR, OTC, STP, SAP BRIM (SOM, CC, CI, FI CA), and integration with S/4HANA Finance
Proven experience delivering managed services (AMS) or post production support, including revenue management, subscription billing, invoicing, and complex financial process support
Demonstrated leadership of distributed onshore/offshore teams with strong client facing communication, operational governance, and risk management capabilities
Excellent verbal/written communication, analytical, and presentation skills, with the ability to balance operational delivery and strategic continuous improvement initiatives
Travel may be required as needed for client or business demands
Applicants must be authorized to work in the U.S. without the need for employment based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H 1B, L 1, TN, O 1, E 3, H 1B1, F 1, J 1, OPT, CPT or any other employment based visa).

KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M132_3_25
California Salary Range: $135000 - $218000
KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link “https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf? ”contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

About the Company

KPMG LLP

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