Lead Strategic Account Manager

Sulzer Ltd

Meriden, CT

JOB DETAILS
SKILLS
Business-to-Business (B2B), Communication Skills, Cross-Selling, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Data Analysis, Life Insurance, Needs Assessment, Negotiation Skills, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Relationship Management, Sales Management, Service Delivery, Strategic Accounts, Up-Selling
LOCATION
Meriden, CT
POSTED
30+ days ago

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Key Responsibilities

  • Serve as the primary point of contact for strategic clients.
  • Develop and maintain long-term relationships with key accounts.
  • Understand client needs and align solutions accordingly.
  • Coordinate with internal teams to ensure service delivery.
  • Identify upselling and cross-selling opportunities.
  • Monitor account performance and satisfaction.
  • Prepare and present account reviews and growth plans.

Skills & Qualifications

  • Typically a University degree (or equivalent work experience) and at least of 8-10 years of relevant experience (or equivalent skills) are minimally required to carry out the role.
  • Strong relationship management and negotiation skills.
  • Experience in B2B account management.
  • Excellent communication and presentation abilities.
  • Strategic thinking and problem-solving skills.
  • Proficiency in CRM tools and data analysis.

What we offer you

  • Competitive Paid Time Off (3 weeks to start)
  • 12 Company Paid Holidays per year
  • Annual Bonus Program
  • Full Medical, Dental, and Vision benefits
  • Company Paid Short Term and Long Term Disability, Company Paid Life Insurance
  • 6% 401K or Roth Company Match with Immediate Vesting
  • Company Paid Retirement Security Contributions following 1 year of employment
  • Tuition Reimbursement/Educational Assistance
  • Quarterly Gym Reimbursement

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

About the Company

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Sulzer Ltd