We are an inner-city ministry that lives and works in the neighborhoods we serve. Our mission exists to build relationships with our neighbors and share hope in brokenness. We target neighborhoods that are underserved. We have a staff size of about 70 where we have after school programs, a sports performance center, houses for women in sex trafficking, men and women transitional homes, two coffee shops, screen printing, equine assisted learning, an immigrant welcome center, and other forms of ministry to love our neighbors.
The Lead Survivor Support Specialist is responsible for maintaining a safe, secure, temporary shelter for adult women and their children who are Survivors of Intimate Partner Violence. The SSS is to ensure that Trauma-Informed Care is provided to residents and other staff members. The SSS fosters a positive work and living environment for all.
Principal Duties & Responsibilities
Promote a Positive, Uplifting, and Supportive Environment
Reviews all Shift Documentation (Shift Change Report, Security Check Form etc.) and Conducts Touch Base Meetings with Next Shift SSS
Provide Guidance on Crisis Intervention and De-Escalation Practices, Trauma Informed Care and Conducts "In-the-Moment" Follow-Ups etc.
Notifies Program Manager/Director of any Concerns needing Management Follow-Up.
Guides Residents in Following Shelter Policies and Procedures
Assists with Special Events as Needed
Lead One Support Group/In-House Weekly
Hotline & Phone Management
Answers Hotline Calls/Conducts Hotline Assessments
Provides Crisis Intervention, Safety Planning, and Information/Referral to Callers
Takes Messages for Residents and Staff, Returns Calls when Appropriate
Physical and Mental Demands
The physical and mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to Walk Upstairs
Light Lifting and Carrying Supplies, Donations etc..
Pay Rate:
Full-Time 2nd Shift $20 Hourly
Full-Time 3rd Shift $22 Hourly
Full-Time Weekly Hours
2nd Shift
Monday-Thursday 3:00pm-11:30pm
Friday 3:00pm-9:00pm
Full-Time Weekly Hours
3rd Shift
Monday-Thursday 11:30pm-8:00am
Friday 9:00pm-3:00am
Part-Time Weekend Hours
Saturday 3:00am-8:00am
3rd Shift Hours
Saturday 3:00am-8:00am/11:00pm-8am
Sunday 11:00pm-8:00am
2nd Shift Hours
Saturday-Sunday 3:00pm-11:00pm
1st Shift Hours
Saturday-Sunday 8:00am-3:00pm