Lead Systems Support Technician - Open and Promotional

Vista Unified School District

Vista, CA

JOB DETAILS
SALARY
$33.94–$37.46 Per Hour
SKILLS
Analysis Skills, Audiovisual, Budgeting, California Public Employees Retirement System (CalPERS), Child and Youth Services, Communication Skills, Computer Hardware, Computer Maintenance, Computer Music and Audio, Computer Software, Computer Workstations, Conferences, Driver's License, Equipment Maintenance/Repair, Establish Priorities, Hardware Administration, Hardware Configuration Management, Hardware Installation, Identify Issues, Imaging Application, Information Technology & Information Systems, Internet Security, Interpersonal Skills, Leadership, Legal, Lift/Move 25 Pounds, Local Area Network (LAN), Materials Testing, Memory Hardware, Memory Management, Music and Audio Software, Network Administration/Management, Network Cable, Network Configuration Management, Network Systems, Nutrition, Office Equipment, Operating Systems, Performance Analysis, Performance Testing, Peripheral Hardware, Physical Demands, Presentation/Verbal Skills, Printers, Printing, Problem Solving Skills, Project/Program Management, Purchase Orders, Record Keeping, Reporting Skills, Requirements Validation/Verification, Resource Utilization, Retirement Plan, Software Administration, Software Configuration Management, Software Installation, System Operations, Systems Administration/Management, Team Lead/Manager, Team Player, Technical Support, Testing, Time Management, Wide Area Network (WAN), Willing to Travel, Writing Skills
LOCATION
Vista, CA
POSTED
7 days ago

Lead Systems Support Technician - Open and Promotional at Vista Unified School District

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Application Deadline

7/30/2026 4:30 PM Pacific

Date Posted

7/15/2026

Contact

Shirley Indegno

Number of Openings

1

Salary

Pay dependent on experience

Add l Salary Info

Range 62 - $33.94 - $37.46/hour. Advance step placement, up to step 3, may be considered based on previous experience and education. Current employees promotional rules apply.

Length of Work Year

Monday - Friday 6:30am - 3:00pm, 12 months

Employment Type

Full Time

LOCATION:

Information Systems/Child Nutrition Service

Job Summary

Job Summary

Do you have a Vision? We Do! Our Vision: Every student graduates from Vista Unified as a resilient, agile learner and creative problem solver who navigates the world with confidence and kindness and eagerly embraces local and global challenges. Do you want to be part of a team that inspires students to reach beyond the text book in innovative and technological ways? If you would like to work where a culture of Trust, Respect, Collaboration, Equity and Kindness are a part of the daily work environment then you have found it! Our Portraits: Learner Portrait: Kind and Confident; Curious and Connected; Capable and Knowledgeable Adult Portrait: Compassionate Champion; Flexible and Innovative Facilitator; Open-Minded and Equity-Centered Learner System Portrait: Inclusive Culture Focused on Growth; Joyful, Innovative, Rigorous, and Equitable Learning Environments; Future-Oriented, Forward Thinking; Family and Community Partnerships Core Values: Respect, Trust, Collaboration, Equity and Kindness. To learn more, please continue reading about this posted opportunity. Purpose Statement: The purpose of the Lead Systems Support Technician is to provide coordination of software and hardware support to ensure the smooth running of Local Area Network (LAN) operations; provides leadership to assigned staff in performing a variety of technical resource services in the installation, troubleshooting, and maintenance of hardware and software; provide technical assistance to LAN users. in the installation, troubleshooting, and maintenance of hardware and software; provide technical assistance to LAN users. Any combination equivalent to: Graduation from high school combined with college-level course work in computer hardware and software applications or a related field or combined with five (5) years of systems support technician experience or equivalent.

Job Description / Essential Elements: Print

LEAD SYSTEMS SUPPORT TECHNICIAN

Purpose Statement:

The purpose of the Lead Systems Support Technician is to provide coordination of software and hardware support to ensure the smooth running of Local Area Network (LAN) operations; provides leadership to assigned staff in performing a variety of technical resource services in the installation, troubleshooting, and maintenance

of hardware and software; provide technical assistance to LAN users.

Essential Funcions:

Provides leadership to assigned staff in performing a variety of technical resource services in the

installation, troubleshooting, and maintenance of hardware, software, and audio and visual equipment;

trains and provides work direction to assigned staff in the use of LAN equipment and software

? Coordinates software and hardware support to assure the smooth running of LAN operations;

coordinates and prioritizes activities to assure technical issues reported to the site helpline are resolved

in a timely manner; assists administrators with the implementation of changes in technical procedures

? Performs a variety of technical resource services in the installation, troubleshooting, and maintenance

of hardware, software, and audio and visual equipment; install, configure, and maintain a variety of

multi-vendor hardware and software in workstations and stand-alone environments; repair and replace

hardware as needed

? Provides technical assistance to LAN users; responds to technical inquiries and provides information;

identifies, troubleshoots, and resolves network issues related to printing, application access, workstation

communication, audio and visual equipment, and memory management for District users

? Troubleshoots a wide variety of computer, audio and visual equipment, and network issues; repairs or

provides for repair of equipment as appropriate

? Maintains network backups; designs, customizes, and configures network images for distribution across

the network utilizing a variety of imaging software

? Maintains supply of network cards, cables and peripheral devices, audio and visual equipment, and

other replacement parts

? Configures computers for network and printing applications according to District standards;

troubleshoots and resolves printer and printer communication issues; audio and visual equipment;

ensures proper internet and e-mail access; installs appropriate software and hardware

? Trains users in the operation of LAN equipment; facilitates the coordination of necessary staff

development

? Communicate with Site personnel, students, parents, and a variety of outside agencies to exchange

information and resolve issues or concerns

? Prepares and maintains a variety of records and reports related to technical issues, inventory, hardware

and software, work orders, purchase requisitions, and user and network information

? Operates various technical and office equipment, including a telephone, cable tester, variety of hand

and power tools, and a computer and assigned software; operates a vehicle to travel to work sites and

conduct work as assigned by the position

? Attends assigned meetings, conferences, in-services, and workshops to maintain current knowledge of

technological advances

SKILLS, KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:

SKILLS are required to perform multiple, highly complex technical tasks with a need to routinely upgrade skills

in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the

functions of the job include:

? adhering to safety practices

1

VISTA UNIFIED SCHOOL DISTRICT

? applying job-related codes, regulations, and laws

? interpersonal skills using tact, patience, and courtesy

? operating standard office equipment, including utilizing pertinent software applications and office

technology

? planning and managing projects

? preparing and maintaining accurate records

? using Microsoft Office software applications, Google, and Apple-based platforms

? using pertinent network, application, and operating system monitoring and troubleshooting software

KNOWLEDGE is required to perform include:

? Network systems and operations related to LAN and WAN

? Installation and operation of computer hardware, including memory, power supplies, fans, cabling,

Installation and operation of computer operating systems

? Hardware and software configurations

? Modern office methods, practices, and procedures involving the use of computer technology and related

equipment

? Interpersonal skills using tact, patience, and courtesy

? Record-keeping and report preparation techniques

? Oral and written communication skills

? Legal and defensive driving practices as assigned by the position

? Department and program objectives and goals

? Audio and visual equipment

? Student data privacy practices

? Cybersecurity frameworks

ABILITY is required to Coordinate software and hardware support to assure the smooth running of LAN

operations. Lead a small group of employees in performing a variety of technical resource services in the

installation, troubleshooting, and maintenance of hardware and software. Perform a variety of technical resource

services in the installation, troubleshooting, and maintenance of hardware and software, include:

? Provide technical assistance to LAN users

? Learn department and program objectives and goals

? Communicate effectively both orally and in writing

? Establish and maintain cooperative and effective working relationships with others

? Maintain records and prepare reports

? Determine appropriate action within clearly defined guidelines

? Meet schedules and timelines

? Observe legal and defensive driving practices

? Maintain current knowledge of technological advances in the field

? Analyze situations accurately and adopt an effective course of action

? Plan and organize work

? Prioritize and coordinates work

LICENSES AND OTHER REQUIREMENTS:

Some positions in this class may require a valid California driver s license.

WORKING CONDITIONS:

ENVIRONMENT:

Indoor/Outdoor Work Environment

The usual and customary methods of performing the job s functions require the following physical demands:

Occasionally lifting, pushing, and/or moving objects weighing up to 25 pounds. Significant fine finger dexterity.

Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally

clean and healthy environment.

Responsibility

Responsibilities include: working under limited supervision using standardized practices and/or methods;

leading, guiding, and/or coordinating others; operating within a defined budget. Utilization of resources from

other work units are often required to perform the job s functions. There is a continual opportunity to have

significant impact on the organization's services.

Requirements / Qualifications

VUSD A completed on-line application is required of all applicants to be considered for this opening. Once you have submitted your application, please check your email because EdJoin will send you an email verifying that your application has been submitted correctly. If you do not receive an EdJoin email, check your spam/junk mailbox. In the event that you do not receive an email, you will need to apply again. All applicants will be notified by email regarding their selection status. Please be sure to check your email as to the next step in the recruitment process since this is the only form of communication that you will receive. If you are having difficulty in completing your on-line application, please call 888-900-8945 for assistance.

SPECIAL INFORMATION: Approved recent DMV K-4 printout prior to employment. LICENSE REQUIREMENT: Valid California Driver s License and good driving record. Selected candidates will be required to provide a recent DMV K-4 printout. A resume and letter of introduction is required in addition to the completed application. Questions answered with "see resume" will be considered incomplete. PROMOTIONAL AND OPEN TESTING. Open to employees of the District and the public with the selection process resulting in one (1) Eligibility List that will be used to fill current vacancies and any future vacancies that occur within one (1) year or until the list becomes exhausted. Current permanent employees of the District will be awarded seniority points as per the contract. All properly completed applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. The process may consist of an evaluation and scoring of application materials, written testing, oral interview and/or performance test to evaluate the applicant's skill, training and experience. The EdJoin system will time-out after a 20 minute period of perceived inactivity. Your responses to the supplemental questions are limited to 5,000 characters.

  • DMV Printout
  • Letter of Introduction
  • Resume

Requirements / Qualifications

VUSD A completed on-line application is required of all applicants to be considered for this opening. Once you have submitted your application, please check your email because EdJoin will send you an email verifying that your application has been submitted correctly. If you do not receive an EdJoin email, check your spam/junk mailbox. In the event that you do not receive an email, you will need to apply again. All applicants will be notified by email regarding their selection status. Please be sure to check your email as to the next step in the recruitment process since this is the only form of communication that you will receive. If you are having difficulty in completing your on-line application, please call 888-900-8945 for assistance.

SPECIAL INFORMATION: Approved recent DMV K-4 printout prior to employment. LICENSE REQUIREMENT: Valid California Driver s License and good driving record. Selected candidates will be required to provide a recent DMV K-4 printout. A resume and letter of introduction is required in addition to the completed application. Questions answered with "see resume" will be considered incomplete. PROMOTIONAL AND OPEN TESTING. Open to employees of the District and the public with the selection process resulting in one (1) Eligibility List that will be used to fill current vacancies and any future vacancies that occur within one (1) year or until the list becomes exhausted. Current permanent employees of the District will be awarded seniority points as per the contract. All properly completed applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. The process may consist of an evaluation and scoring of application materials, written testing, oral interview and/or performance test to evaluate the applicant's skill, training and experience. The EdJoin system will time-out after a 20 minute period of perceived inactivity. Your responses to the supplemental questions are limited to 5,000 characters.

  • DMV Printout
  • Letter of Introduction
  • Resume

Comments and Other Information

A completed on-line application is required of all applicants to be considered for this opening. Once you have submitted your application, please check your email because EdJoin will send you an email verifying that your application has been submitted correctly. If you do not receive an EdJoin email, check your spam/junk mailbox. In the event that you do not receive an email, you will need to apply again. All applicants will be notified by email regarding their selection status. Please be sure to check your email as to the next step in the recruitment process since this is the only form of communication that you will receive. If you are having difficulty in completing your on-line application, please call 888-900-8945 for assistance. Vista Unified School District prohibits unlawful discrimination, including discriminatory harassment, intimidation, and bullying in educational programs, activities, or employment, based on actual or perceived race, color, ancestry, national origin, nationality, immigration status, ethnicity, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender-identify, or gender expression, or association with a person or group with one or more of these actual or perceived characteristics. VUSD requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation or bullying. Rachel D'Ambroso, the Assistant Superintendent of Human Relations, is designated as the Title IX Compliance Officer and is responsible for employee complaints pertaining to discrimination, intimidation, harassment, and bullying. Phone: (760) 726-2170, extension 92202 or hr@vistausd.org. A copy of the district's Uniform Complaint/Sexual Harassment Policies and forms can be found at: https://www.vistausd.org/pf4/cms2/view_page?d=x&group_id=1516177617023&vdid=7i24b1rgcie925 SPECIAL INFORMATION: Offers of employment are contingent upon successful completion of a drug test, TB test, fingerprinting and may include a physical exam. The physical and drug screen are paid for by the District. The fingerprint cost is $40.00 and is paid for by the candidate.

Comments and Other Information

A completed on-line application is required of all applicants to be considered for this opening. Once you have submitted your application, please check your email because EdJoin will send you an email verifying that your application has been submitted correctly. If you do not receive an EdJoin email, check your spam/junk mailbox. In the event that you do not receive an email, you will need to apply again. All applicants will be notified by email regarding their selection status. Please be sure to check your email as to the next step in the recruitment process since this is the only form of communication that you will receive. If you are having difficulty in completing your on-line application, please call 888-900-8945 for assistance. Vista Unified School District prohibits unlawful discrimination, including discriminatory harassment, intimidation, and bullying in educational programs, activities, or employment, based on actual or perceived race, color, ancestry, national origin, nationality, immigration status, ethnicity, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender-identify, or gender expression, or association with a person or group with one or more of these actual or perceived characteristics. VUSD requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation or bullying. Rachel D'Ambroso, the Assistant Superintendent of Human Relations, is designated as the Title IX Compliance Officer and is responsible for employee complaints pertaining to discrimination, intimidation, harassment, and bullying. Phone: (760) 726-2170, extension 92202 or hr@vistausd.org. A copy of the district's Uniform Complaint/Sexual Harassment Policies and forms can be found at: https://www.vistausd.org/pf4/cms2/view_page?d=x&group_id=1516177617023&vdid=7i24b1rgcie925 SPECIAL INFORMATION: Offers of employment are contingent upon successful completion of a drug test, TB test, fingerprinting and may include a physical exam. The physical and drug screen are paid for by the District. The fingerprint cost is $40.00 and is paid for by the candidate.

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  • CalPERS Retirement Benefits

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About the Company

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Vista Unified School District