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Skills
Coachingunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
English Languageunmatched
Fast Foodunmatched
Interpersonal Skillsunmatched
Mathematicsunmatched
Multitaskingunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Revenue Growthunmatched
Salesunmatched
Sales Managementunmatched
Secondary Schoolunmatched
Set Goalsunmatched
Staff Motivationunmatched
Staff Trainingunmatched
Teachers Helpunmatched
Training/Teachingunmatched
Description
GENERAL SUMMARY
The Lead Teacher along with the Director is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met. To ensure a personal learning experience, the teacher monitors student performance, regularly meets with families, and connects with school teachers to help ensure the application of skills learned in the classroom. The lead teacher also observes and coaches the teaching staff, ensuring robust instructional experiences. When the Director is unavailable or not in the Center, the lead teacher serves as the point-of-contact for customers and manages Center operations. The lead teacher also communicates with the Center Director regularly to ensure quality and consistency of the customer experience.
ESSENTIAL JOB FUNCTIONS
Teach students in a 3:1 or 4:1
Sylvan's Instructional Management guidelines and deliver instructional sessions that are balanced and robust
Manages and delivers all conference activities such as preparing conference materials and meeting with parents to keep families enrolled in Sylvan
Sets weekly goals with Center Director to drive sales growth
Ensures that all teachers are trained and certified to deliver Sylvan programs
Partners with Center Director to run day-to-day operations including customer account management
Motivates and develops staff by providing ongoing learning opportunities
Ensures initial and ongoing progress assessments are administered according to Sylvan standards
Monitors student progress to ensure goals are achieved and ongoing family needs are met
Establishes and maintains ongoing communication with classroom teachers to ensure Sylvan programs meet student and family needs
Checks students in and out of the Center with particular attention to student safety and well-being
Greets and assists students, parents, and potential customers according to Sylvan standards
We are looking for about 10-12 hours per week with a possibility for increasing more as we grow.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.
KNOWLEDGE REQUIRED
Bachelor's Degree in Education or related field;
Minimum of one or two years of teaching experience preferred;
SKILLS AND ABILITIES REQUIRED
Proven ability to engage, motivate, and inspire students to learn
Strong customer service, interpersonal, and communication skills
Proven ability to discuss and sell Sylvan products and services to new and existing customers
Strong organizational skills; Proven ability to manage multiple tasks and be flexible.
Ability to work a flexible schedule, including evenings and weekends