ServiceMaster Restore® – Water, Fire & Smoke Damage Restoration
At ServiceMaster Restore, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards.
This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance. Key Responsibilities
Lead water damage restoration, fire and smoke mitigation, and related remediation projects
Direct daily jobsite operations for technicians and subcontractors
Perform and verify moisture inspections, moisture mapping, and psychrometric calculations
Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management
Set up, monitor, and adjust drying, filtration, and air scrubber equipment
Oversee controlled demolition and removal per approved scope
Enforce PPE usage, containment, and cross-contamination control
Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs
Document moisture readings, equipment placement, job progress, and photos using restoration software
Communicate professionally with customers, adjusters, and internal teams
Train, mentor, and evaluate technicians at all skill levels
Required Qualifications
3–5+ years of experience in restoration, mitigation, or disaster recovery
Demonstrated leadership or crew lead experience
Valid driver’s license with acceptable driving record
Ability to lift 50+ lbs and work in physically demanding environments
Availability for emergency response and on-call rotation
Preferred Qualifications
IICRC WRT and FSRT required; ASD, AMRT, or additional certifications strongly preferred
Strong understanding of drying science, psychrometrics, and material behavior
Experience with insurance-driven restoration and adjuster coordination
Proficiency in restoration documentation and job management software
Experience assisting with job scoping, supplements, and scope validation
Why Join ServiceMaster Restore?
Competitive compensation with overtime potential
Company-supported advanced IICRC certification and leadership training
Clear advancement path to Project Manager, Estimator, Operations Manager, or Senior Leadership
Stable, year-round work in essential disaster recovery services
Opportunity to lead meaningful projects that directly help communities recover
ServiceMaster Restore franchise locations are independently owned and operated.
Numbers & Facts
Location
Garland, TX
Skills
Claims Processingunmatched
Disaster Recoveryunmatched
Documentationunmatched
Driver's Licenseunmatched
Emergency Responseunmatched
Industry Standardsunmatched
Insuranceunmatched
Leadershipunmatched
Lift/Move 50 Poundsunmatched
Maintain Complianceunmatched
Mentoringunmatched
On Callunmatched
Operationsunmatched
Operations Managementunmatched
Physical Demandsunmatched
Project Estimatesunmatched
Project Trackingunmatched
Project/Program Coordinationunmatched
Project/Program Managementunmatched
Quality Controlunmatched
Regulatory Complianceunmatched
Standard Operating Procedures (SOP)unmatched
Team Lead/Managerunmatched
Technical Leadershipunmatched
Training/Teachingunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.