Lead Technical Program Manager

We are seeking an innovative and technically fluent AI/Automation Product Manager to lead the adoption and evolution of AI and LLM (Large Language Model) tooling within our Technical Program Management (TPM) function. As the "Builder" within the Technical Program Management function, you will own the end-to-end strategy for integrating AI agents into PM workflows, promoting automation, and upskilling the team.. This is a high-impact, high-visibility role at the heart of our organizational transformation. Be the architect of a next-generation, AI-augmented PM function and shape the future of how technical program management is done.

Job Responsibilities:

• Audit and Analyze existing PM workflows to identify automation opportunities and prioritize high-impact use cases.
• Own the AI Tooling Roadmap for the TPM function, from vision to execution.
• Build, Launch, and Iterate on LLM-powered agents that automate status synthesis, risk flagging, meeting notes, and more.
• Define and Maintain prompt libraries, evaluation frameworks, and best practices for LLM agent usage.
• Partner with Engineering to integrate AI agents into existing tools and delivery pipelines.
• Lead AI Upskilling sessions and create enablement materials for the TPM team.
• Monitor and Report on adoption, usage, and impact metrics for AI tooling.
• Champion Change Management and foster a culture of experimentation and continuous improvement.

Required qualifications, capabilities, and skills

• 5+ years in Technical Program Management, Product Management, or a related field.
• Hands-on experience with LLMs, prompt engineering, and API integrations.
• Proven ability to partner with engineering teams to deliver technical solutions.
• Strong analytical and systems thinking skills; able to audit and redesign workflows.
• Experience driving change and influencing without direct authority.
• Excellent communication skills; able to translate technical concepts for non-technical audiences.
• Comfort with ambiguity, rapid iteration, and a fast-paced environment.

Preferred qualifications, capabilities, and skills

• Familiarity with the SRE operating model and its interaction with Application Development teams
• Familiarity with dashboarding and reporting tools such as Qlik Sense, QlikView, and Alteryx, with the ability to interpret data, track delivery and operational metrics, and support data‑driven decision making.
• Strong working knowledge of JIRA (or equivalent tooling) to manage program backlogs, dependencies, milestones, risks, and delivery metrics across multiple teams and workstreams.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans