LATICRETE International is looking for a Lead Technical Services Representative to provide advanced technical support to both internal and external customers via phone, chat, and email. Key responsibilities include assisting with material selection and installation methods, training lower-level representatives, and investigating customer complaints.The ideal candidate has a minimum of 6 years in the construction industry and previous experience in technical services. Strong knowledge of construction methods and LATICRETE products is required. This role offers the chance to impact customer satisfaction significantly.#J-18808-Ljbffr