Lead Technician

Description

Essential Functions

•  Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his/her supervisor
• Models and reinforces company policies/practices to ensure that work is performed in alignment with the company’s mission, vision and values and in collaboration with other Holt functions
•  Achieves labor sales and utilization expectations as set by supervisor/manager to ensure team revenue targets are met
• Performs job duties of a Service Supervisor during periods of his/her absence
•  Troubleshoots and diagnoses equipment malfunctions and failures
• Provides quality control/assurance inspections of completed tasks
•  Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
•  Rebuilds, repairs, reconditions, and maintains equipment and components
• Demonstrates good customer relations and support; communicates customer needs to shop management
• Plans and controls cost of repair jobs
• Completes parts orders and identifies parts for return
• Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others
•  Maintains all equipment and work areas – keeps in good, clean, and orderly condition
•  Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
•   Works overtime as required by workload and customers’ needs
•  Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
• Performs other duties as assigned

Knowledge, Skills, and Abilities

•  Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenance
•  Proficient with current computer software, related hardware, and machine electronic systems
• Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
• Operation and control skills - Controlling operations of equipment or systems
• Equipment selection skills - Determining the kind of tools and equipment needed to do a job
• Ability to operate a forklift and an overhead crane
•  The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
•  The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
•  The ability to read, write, and understand information
• The ability to listen to and understand information and ideas presented through spoken words and sentences

Requirements

• More than ten years of work-related skill, knowledge, or experience is preferred
• High school diploma or equivalent preferred
•  Owns a large and complete assortment of appropriate hand tools and may have some specialized tools

• None

• Some travel may be expected for this position

• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
•  Frequently moves materials or equipment weighing up to 50 pounds
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
•  Be able to maneuver safely and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

• Regularly works indoors around moving mechanical parts
•  May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Noise level may be loud at times
•  Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
•  Requires wearing common protective or safety equipment
•  Required to perform work in cramped spaces and/or high places