Automotive Technology, Computer Systems, Customer Satisfaction, Customer Support/Service, Electrical Engineering, Electricity, Hydraulic Engineering, Identify Issues, Leadership, Mentoring
JOB PROFILE SUMMARY:
The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.
RESPONSIBILITIES:
- Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
- Stay current with rapidly changing automotive technology through continuous paid formal training.
- Assist and train technicians/mechanics in performing technical activities.
- Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within first two years of employment. (Tests and registrations fees are paid for by company pass or fail. Technicians receive bonus for each test passed).
F
Firestone Complete Auto Care