Automotive Technology, Computer Systems, Customer Satisfaction, Customer Support/Service, Electrical Engineering, Electricity, Hydraulic Engineering, Identify Issues, Leadership, Mentoring
The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.
JOB RESPONSIBILITIES:
- Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Adequately explain technical diagnoses and needed repairs to non-mechanical individuals. Stay current with rapidly changing automotive technology through continuous paid formal training.
- Assist and train technicians/mechanics in performing technical activities.
- Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within first two years of employment. (Tests and registrations fees are paid for by company pass or fail. Technicians receive bonus for each test passed).
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Firestone Complete Auto Care