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Lead Technician

PuroClean of Wilton

Wilton, CT

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JOB DETAILS
SKILLS
Background Investigation, Communication Skills, Construction, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Driver's License, Insurance, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Mentoring, Online Training, Organizational Skills, Physical Demands, Problem Solving Skills, Project/Program Management, Retirement Plan, Safety Compliance, Safety Standards, Safety/Work Safety, Servant leadership, Service Delivery, Training Program, Training/Teaching
LOCATION
Wilton, CT
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Paid time off
  • Training & development

 
Lead Technician – PuroClean of Wilton | Ridgefield 


Are you a hands-on leader who thrives in fast-paced environments and takes pride in helping people during difficult moments? We are currently looking for a Lead Restoration Technician to guide job sites, support team members and deliver exceptional service when it matters most.


Why Join Us?


  • Competitive Pay (Top-tier for the industry)
  • Paid Training & Certification Support (IICRC & more) 
  • Career Growth & Advancement Opportunities
  • Flexible Scheduling
  • Ongoing Online & Mobile Training Programs
  • Meaningful Work – Help people recover from property damage
About Us:

PuroClean of Wilton | Ridgefield is a locally owned, family-operated restoration company serving residential and commercial clients affected by water, fire, mold, and biohazard damage. We operate with a servant leadership mindset, focusing on continuous growth, accountability, and delivering a world-class customer experience.

Position Overview


As a Lead Technician, you will be responsible for managing restoration projects in the field from start to finish. You’ll lead technicians, communicate with customers, and ensure every job is completed safely, efficiently, and to the highest standards.


This is a hands-on leadership role, not a desk position.

Key Responsibilities:
 
  • Lead and execute water, fire, mold, and biohazard restoration projects
  • Manage job sites, workflows, and daily production activities
  • Serve as the primary point of contact for customers on-site
  • Communicate effectively with homeowners, business clients, and insurance partners
  • Train, mentor, and support team technicians
  • Maintain accurate job documentation and reporting
  • Ensure compliance with safety standards and company procedures
  • Coordinate with subcontractors and internal teams
  • Maintain cleanliness and organization of job sites, vehicles, and equipment
Responsibilities:
 
  • Lead and execute water, fire, mold, and biohazard restoration projects
  • Manage job sites, workflows, and daily production activities
  • Serve as the primary point of contact for customers on-site
  • Communicate effectively with homeowners, business clients, and insurance partners
  • Train, mentor, and support team technicians
  • Maintain accurate job documentation and reporting
  • Ensure compliance with safety standards and company procedures
  • Coordinate with subcontractors and internal teams
  • Maintain cleanliness and organization of job sites, vehicles, and equipment
Qualifications:
 
  • 2+ years of experience in restoration, construction, or related field
  • IICRC certification (preferred, not required)
  • Proven leadership or crew supervision experience
  • Strong communication and customer service skills
  • Highly organized with attention to detail
  • Ability to work in physically demanding environments
Requirements:
 
  • Valid U.S. Driver’s License
  • Clean background check
  • Drug-free workplace
  • Ability to lift 50+ lbs regularly
  • Comfortable working in varying conditions (heat, cold, confined spaces)
  • Ability to stand, bend, and move for extended periods
Perks & Benefits:
 
  • Paid Time Off (after eligibility period)
  • Company-sponsored retirement plan eligibility
  • Flexible scheduling when needed
  • Ongoing professional development
Think you’re a fit?

Send us a short paragraph (max 50 words) explaining why you’re a strong fit for this role. We’re looking for leaders—people who take ownership, solve problems, and want to grow with a company that values both performance and purpose.



 
 

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

About the Company

P

PuroClean of Wilton

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