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Lead Technology Business Services Consultant - Vendor Management

Wells Fargo & Co

  • Charlotte, NC
  • 11 days ago
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    Skills

    • Automationunmatched
    • Budgetingunmatched
    • Business Caseunmatched
    • Business Servicesunmatched
    • Business Supportunmatched
    • Communication Skillsunmatched
    • Compensation and Benefitsunmatched
    • Consultingunmatched
    • Continuous Improvementunmatched
    • Contract Approvalunmatched
    • Contract Managementunmatched
    • Contract Negotiationunmatched
    • Contract Requirementsunmatched
    • Cost Controlunmatched
    • Cost Effectiveness Analysisunmatched
    • Credit Riskunmatched
    • Cross-Functionalunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Data Managementunmatched
    • Decision Supportunmatched
    • Expense Analysisunmatched
    • Expense Managementunmatched
    • Financeunmatched
    • Financial Auditunmatched
    • Financial Operationsunmatched
    • Financial Servicesunmatched
    • Fundingunmatched
    • Human Resourcesunmatched
    • Information Technology & Information Systemsunmatched
    • Information/Data Security (InfoSec)unmatched
    • Leadershipunmatched
    • Legalunmatched
    • Maintain Complianceunmatched
    • Management Reportingunmatched
    • Marketingunmatched
    • Metricsunmatched
    • Multitaskingunmatched
    • People Managementunmatched
    • Performance Analysisunmatched
    • Performance Reviewsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Purchasing/Procurementunmatched
    • Regulatory Complianceunmatched
    • Regulatory Requirementsunmatched
    • Reporting Dashboardsunmatched
    • Riskunmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Schedule Developmentunmatched
    • Statement of Work (SOW)unmatched
    • Supplier Relationship Management (SRM)unmatched
    • Team Lead/Managerunmatched
    • Technical Deliveryunmatched
    • Technical Leadershipunmatched
    • Technical Strategyunmatched
    • Technical Supportunmatched
    • Time Managementunmatched
    • Trend Analysisunmatched
    • Vendor/Supplier Evaluationunmatched
    • Vendor/Supplier Managementunmatched
    • Vendor/Supplier Planningunmatched
    • Vendor/Supplier Relationsunmatched
    • Vendor/Supplier Selectionunmatched
    • Writing Skillsunmatched

    Description

    Why Wells Fargo

    Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader -we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.

    Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being.

    You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!

    About this role:

    Enterprise Functions Technology (EFT) is seeking a Lead Technology Business Services Consultant who will specialize in vendor strategy and relationship management. The EFT group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.

    In this role, you will:

    • Work as part of the EFT Vendor Management team to support, track and report on the day-to-day activities of full functional Vendor management team.

    • Participate in managing and supporting the delivery of technology products and services of high-profile business unit clients and contribute to large scale solutions planning related to Technology Business Services

    • Ensure service quality and cost effectiveness of solutions by using automation tools to enhance the Vendor Management team's performance and capabilities.

    • Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise

    • Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives

    • Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives

    • Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions

    • Provide guidance on leveraging new technology & Vendors

    Required Qualifications:

    • 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

    Desired Qualifications:

    • Experience working with executive leadership and senior business stakeholders

    • Strong analytical, problem-solving, and organizational skills

    • Ability to manage multiple priorities within a fast-paced environment

    • Exceptional written and verbal communication skills

    Job Expectations:

    • This position offers a hybrid work schedule - ability to work in office

    • This position is not eligible for Visa sponsorship

    • Relocation assistance is not available for this position

    Key Responsibilities

    Vendor Strategy & Relationship Management

    • Serve as an advisor to technology leaders on vendor-related strategy and engagement.
    • Develop and maintain strong relationships with strategic technology vendors and service providers.
    • Drive vendor performance reviews, issue resolution, escalation management, and continuous improvement activities.
    • Support vendor consolidation and preferred vendor strategies to improve efficiency and reduce costs.

    Contract & Commercial Management

    • Partner with Sourcing and Legal teams throughout the procurement and contracting process.
    • Review Statements of Work (SOWs), Master Service Agreements (MSAs), renewals, amendments, and commercial terms.
    • Partner with contract negotiations and ensure compliance with internal policies and governance requirements.
    • Monitor & track upcoming renewals, contract expirations, and vendor commitments.

    Financial Governance & Spend Management

    • Partner closely with Finance to validate funding, budgets, forecasts, and vendor spend.
    • Provide visibility into vendor costs, commitments, savings opportunities, and financial risks.
    • Support business cases, investment requests, and spend approvals.
    • Analyze vendor spending trends and recommend optimization opportunities.

    Cross-Functional Stakeholder Management

    • Coordinate activities across Technology, Finance, Sourcing, Legal, Risk, Architecture, and Business teams.
    • Facilitate alignment on vendor strategy, contract decisions, risk mitigation, and governance approvals.
    • Asist with stakeholder meetings and drive decision-making across multiple organizations.
    • Communicate vendor-related risks, opportunities, and recommendations to senior leadership

    Risk & Governance Oversight

    • Ensure technology vendor engagements comply with enterprise standards, third-party risk requirements, and regulatory obligations.
    • Partner with Risk, Information Security, and compliance teams to support vendor assessments and approvals.
    • Monitor vendor performance, service levels, contract obligations, and operational risks.
    • Drive governance adherence throughout the vendor lifecycle. [

    Reporting & Analytics

    • Create & maintain executive-level reporting on vendor performance, spend, workforce, contract status, renewals, and risk exposure.
    • Maintain vendor dashboards, metrics, and management reporting.
    • Provide actionable insights that support strategic decision-making.

    Posting End Date:

    27 Jul 2026

    • Job posting may come down early due to volume of applicants.

    We Value Equal Opportunity

    Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    Applicants with Disabilities

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

    Drug and Alcohol Policy

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    Wells Fargo Recruitment and Hiring Requirements:

    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    Numbers & Facts

    LocationCharlotte, NC
    IndustryFinancial Services
    Company Size10,000 employees or more
    Year Founded1852

    About Company

    We believe in our vision and values just as strongly today as we did the first time we put them on paper more than 20 years ago. Staying true to them will guide us toward continued growth and success for decades to come. As you read more about our vision and values, you will learn about who we are, where we’re headed and how every Wells Fargo team member can help us get there.

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