Lead Veterinary Receptionist - Customer Service Rep

County Line Veterinary Clinic in New Braunfels, TX is seeking a dedicated and experienced full-time Lead Veterinary Receptionist - Customer Service Rep. This is the perfect opportunity to combine your love for animals with your passion for providing exceptional customer service in a supportive and thriving environment.

WHAT YOU GET: PAY & BENEFITS

You'll earn $18-$22 per hour and join a team that values collaboration, kindness, and compassion. Plus, we offer excellent benefits, including:

• Health, vision, and dental insurance are available from day one
• Generous PTO
• Employee discounts
• A retirement plan
• Student loan repayment
• Employee Assistance Program

YOUR ROLE

As a Lead Veterinary Receptionist - Customer Service Rep, you'll consistently provide a welcoming and efficient experience for both clients and staff. You'll confidently and respectfully communicate with clients, resolving issues as they arise, while also managing the reception team. Throughout your day, you'll expertly answer client inquiries, assist with appointment scheduling, manage medication refills, and address various questions. You will also be instrumental in developing and holding staff accountable to policies and procedures, all while developing a strong rapport with your team.

WHAT WE NEED FROM YOU

• 5+ years of veterinary receptionist experience
• Excellent communication and experience diffusing situations
• Ability to work independently and as a team
• Ability to complete tasks as assigned

Preferred qualifications:

• Bachelor's degree
• 2+ years of staff management experience
• AVImark experience

YOUR HOURS

Shifts vary but will be within business hours, which are Monday-Friday, 7:15 AM - 6:00 PM.

LEARN ABOUT US:

County Line Veterinary Clinic is renowned for its unwavering commitment to delivering exceptional veterinary care. Embracing a collaborative team culture, employees have the chance to closely collaborate with seasoned veterinarians and dedicated support staff, nurturing their professional advancement. Additionally, the clinic fosters a positive work environment imbued with values of respect, kindness, and compassion, ensuring that employees feel valued and supported as they pursue personal and career growth opportunities. Working at County Line Veterinary Clinic means being part of a dedicated team, where individuals can make a meaningful difference in the lives of animals while contributing to a rewarding and fulfilling work atmosphere.

Apply today for our Lead Veterinary Receptionist - Customer Service Rep position! Our initial application takes just 3 minutes to complete and is completely mobile-friendly, making it quick and easy to take the next step in your career.

Must have the ability to pass a background check and drug screening test.