The Lead Warehouse Associate position is responsible for storage, handling, and distribution of materials and products. This role leads and supports the Warehouse operations team in receiving, shipping, and/or logistics. The Lead Warehouse Associate works closely with multiple areas to support operations (e.g., Manufacturing, Quality, Process Sciences, and other customers) as needed. This role uses SAP ERP system for inventory management, cycle counting, and shipping activities while operating in a GMP facility with standard operating procedures (SOPs). This position requires shift work and weekend hours to support operations and is required to fulfill on-call responsibilities, as needed.
What You’ll Do
In Project: • Potentially travels up to 25% of work time, including domestic and/or international • Assists in the preparation of operational readiness (e.g., creation/implementing new SOPs, development, or transfer of warehouse business processes, testing and commissioning support with validation, and start up activities with SAP ERP) In Operations: • Completes Warehouse Operations to include unloading/loading materials in both receiving and shipping dock areas, and supporting sample shipments • Supports production operations with materials and product movements for manufacturing areas (e.g., Drug Substance, Drug Product, Finished Goods and Weigh & Dispense, and Raw Material Sampling) • Leads SAP ERP system as subject matter expert (SME) to goods issuance, receipts, picking, and shipping • Executes and documents warehouse activities using SOPs, work instructions, and other applicable documentation in GxP operations • Leads inventory management by performing cycle counts, bin checks, and materials management • Maintains current training to perform all required activities with Warehouse operations • Uses of a variety of powered industrial trucks (PIT), sometimes at heights of over 30 feet • Leads department GEMBA and safety walks • Assist and supports with execution of qualification activities and/or validation protocols periodically for temperature-controlled units, and all controlled environments in the Warehouse area (e.g., ambient, cold, freezers, hazardous/flammable storage) • Reviews, authors and updates SOPs and work instructions and trains associates on Warehouse operations • Interfaces with Raw Material Sampling and Weigh & Dispense, supervisors, and outside departments • Support the scheduling of daily activities on the warehouse floor and acts as a back-up for the manager • Leads troubleshooting as required for operational issues • Assists management with shift huddles and tier escalations • Assists management with investigations support and continuous improvement projects • Leads cycle counts and materials management • Works shift work (weekend and potential for nights and on-call coverage) • Performs other duties, as assigned
Knowledge, Skills or Abilities
• Understanding of cGMPs • Knowledge of the operation of Warehouse equipment • Understanding of safety and operational procedures • Ability to assist with operations, learn and ask questions • Ability to follow technical instructions and document them • Strong troubleshooting ability • Perform warehouse scheduling and plan shift activities • Strong verbal and written communication skills • Strong time management skills • Ability to adapt in a fast-paced environment, pivot and adjust plans accordingly • Ability to think critically and have superior problem-solving skills • Ability to build relationships to work with team, cross-functionally, and globally • Effective communication, both written and oral
Basic Requirements
• High School Diploma or GED with 8 years related experience in manufacturing environment • Associate’s Degree with 6 years related experience in manufacturing environment • Equivalent Military experience
Preferred Requirements
• Bachelor’s degree in life Sciences, Engineering, or Business with 4 years of related experience in manufacturing environment • Fully qualified in a functional area also acting as an SME on all unit operations within that function
WORKING CONDITIONS & PHYSICAL REQUIREMENTS