Company Overview
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
Job Summary
We are seeking an experienced and dependable Lead Water Restoration Technician to oversee water damage restoration projects. The ideal candidate is a certified professional with strong leadership skills and expertise in water mitigation and restoration processes.
Key Responsibilities
- Lead and supervise restoration crews on water damage projects, ensuring safety and quality standards.
- Assess water damage, develop restoration plans, and execute mitigation procedures.
- Operate and maintain equipment (e.g., water extractors, dehumidifiers, air movers).
- Communicate with clients, insurance adjusters, and team members to coordinate project timelines and updates.
- Document project details, including photos, moisture readings, and work logs.
- Ensure compliance with IICRC standards and local regulations.
- Train and mentor junior technicians as needed.
Responsibilities
- Intake new losses via phone, email, and fax.
- Monitor updates in DMS for job status, documentation of communication from insurance and customer.
- Monitor updates in XactAnalysis/Alacrity/Lions Bridge daily.
- Monitor field paperwork is completed and up to date.
- Update Dropbox daily with status updates, files, and move for finalized billing.
- Scheduling Subcontractors and Technicians for daily work.
- Ordering materials testing for mold and asbestos for jobs.
- Review work site and completed technician paperwork prior to releasing projects.
Qualifications
- High School Diploma or GED.
- Must maintain a valid Driver’s License and maintain a safe driving record.
- Must be able to exercise good judgment and to understand and carry out written and/or oral instructions, along with sound problem solving ability.
- Must be able to stand; walk, sit, use hands to finger, handle, or feel – reach with hands & arms and talk or hear.
- Must be able to regularly lift and or move up to 25 pounds.
Benefits/Perks
- Paid Holidays
- PTO
- Paid Training
- Growth and Career Advancement Opportunities
Choose a Rewarding Career with 1-800 WATER DAMAGE
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
What We Do
We handle a range of restoration projects including emergency mitigation, water damage restoration, carpet cleaning, fire and smoke damage restoration, sewage cleanup, mold remediation, and much more. We understand how stressful this situation can be, which is why we are equipped to help you deal with insurance companies, property management, and the many other parties interested or involved with the damage. Our water damage technicians, sales teams, and administrative professionals take pride in helping others through home and commercial building restoration.
Our Values
Owned by the BELFOR Franchise Group, 1-800 WATER DAMAGE is dedicated to excellence. We provide services with a personal touch but are also backed by the expertise of an internationally renowned restoration company. Because clients are going through an extremely difficult and emotionally taxing time, we provide caring support, upfront communication, and effective services. We believe in full transparency, which is why we provide customized solutions and pricing upfront.