Communication Skills, Leadership, Operational Support, Problem Solving Skills, Retail, Team Building, Team Player, Training/Teaching
LOCATION
Michigan City, IN
POSTED
30+ days ago
Benefits:
Company parties
Employee discounts
Flexible schedule
Training & development
Location: Michigan City, IN Position Type: Part-Time / Full-Time (based on availability)
At Shady Creek Winery, our Leads set the tone for the entire guest experience. They are the go-to support for the Front of House team, the problem-solvers on the floor, and the leaders who ensure everything runs smoothly from open to close.
We’re looking for a confident, service-driven leader who can guide the team, support operations, and step in wherever needed—all while maintaining a warm and welcoming guest experience.
What You’ll Do
Work alongside the General Manager to serve as a point person for Front of House operations during each shift.
Support and guide Hosts, Support Staff, and Wine Tasting Associates
Step into any role (host stand, bar, floor, retail) as needed
Handle guest concerns professionally and resolve issues in the moment
Maintain strong communication with managers and the team throughout the shift
Oversee opening and closing responsibilities, ensuring standards are met
Monitor cleanliness, organization, and overall presentation of the winery
Help uphold service standards and reinforce training expectations
What We’re Looking For
Previous experience in hospitality or a leadership role preferred
Strong communication and decision-making skills
Ability to stay calm, confident, and solutions-focused in a fast-paced environment
Natural leadership presence—team members look to you for direction
Strong understanding of guest experience and service flow
Flexible, team-first mindset with willingness to jump in anywhere
Availability on weekends and holidays
Why You’ll Love It Here
A dynamic, fast-paced winery environment
Opportunity to grow into higher leadership roles
A collaborative team culture that values strong leadership
The ability to make a direct impact on both guest and team experience
Compensation $14/hour base pay + tips Typical total earnings range from $20–$30+/hour
Our Ideal Candidate You’re someone who leads by example. You notice what’s happening on the floor before anyone says it, step in without hesitation, and support your team in a way that builds confidence and consistency. You understand that great leadership creates great guest experiences.