Leadership Technical Program Manager, Google Enterprise Network Operations

Google LLC

Austin, TX

JOB DETAILS
SKILLS
Analysis Skills, Android, Artificial Intelligence (AI), Artificial Intelligence (AI) Programming Languages, Automation, Channel Strategies, Cloud Computing, Communication Skills, Cross-Functional, Data Science, Engineering, Engineering Management, English Language, Equal Employment Opportunity (EEO), Genetics, ITIL (IT Infrastructure Library), Leadership, Mechanical Engineering, Network Administration/Management, Network Operations Center, Network Support, Operational Support, Operations Management, Operations Research, Product Development, Product Engineering, Product/Service Launch, Program Planning, Project Engineering, Project Lifecycle, Project Schedule, Project/Program Management, Recruiting/Staffing Agency, Regulatory Requirements, Risk Analysis, Sales Management, Schedule Development, Security Architecture, Service Delivery, Supply Chain Management, Team Lead/Manager, Technical Leadership, Telecommunications
LOCATION
Austin, TX
POSTED
30+ days ago

Leadership Technical Program Manager, Google Enterprise Network Operations - Google Careers

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Leadership Technical Program Manager, Google Enterprise Network Operations

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

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Minimum qualifications:

  • Bachelor"s degree in a technical field, or equivalent practical experience.
  • 8 years of experience in program management.
  • 5 years of experience in leadership roles with direct reports.
  • Experience working in a scaled network operations environment.
  • Experience with ITIL processes.
  • Experience in network technologies.

Preferred qualifications:

  • 8 years of experience managing cross-functional/team projects.
  • Experience or exposure of process automation particularly in relation to network operational support.
  • Knowledge of service delivery models.

About the job

Google"s projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You"re equally at home explaining your team"s analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.

Using your extensive technical and leadership expertise, you manage various Engineering-specific programs and teams.

The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We"re the driving force behind Google"s groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

The US base salary range for this full-time position is $192,000-$278,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Lead a team of service management professionals to drive the function in the organization to deliver reliable and secure network services to all of Google.
  • Lead the team through transformative technology and organizational changes.
  • Deliver cross-functional leadership with business and technology groups to enable the next generation of network service delivery coupled with rigorous service management framework with demonstrable and measurable outcomes.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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