Analysis Skills, Best Practices, Contract Analysis, Cross-Functional, Customer Support/Service, Data Analysis, Data Modeling, Data Sets, Maintain Compliance, Mentoring, Metrics, Performance Metrics, Regulatory Compliance, Reporting Dashboards, Requirements Management, Return on Investment (ROI), SQL (Structured Query Language), Salesforce.com, Standards Development, Storytelling, Tableau, Training/Teaching Curriculum, Trend Analysis